Internal Communications Specialist

SouthEast Alaska Regional Health Consortium (SEARHC) • Juneau, AK

5d • $32 - $45

About The Position

The Internal Communications Specialist is a member of the Marketing and Communications Department and reports to the Director of Communications. The role supports the planning, development, execution, and evaluation of internal communications initiatives that inform, engage, and connect SEARHC employees across Southeast Alaska.

The position creates and edits employee-facing communications, supports internal communication plans and channels, coordinates content schedules, and gathers information from subject matter experts and internal teams. It also tracks communication effectiveness, supports employee engagement and recognition activities, and helps ensure communications follow brand guidelines and tone-of-voice standards. The position has no direct supervisory responsibilities. Other duties may be assigned to support communications from SEARHC departments, leaders, and employees.

Requirements

• Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or a related field.
• Three or more years of experience in communications, public relations, marketing, journalism, employee communications, or a related field.
• Strong professional writing, editing, and proofreading skills, with the ability to tailor content for different audiences and channels.
• Experience developing newsletters, articles, email communications, web content, or other audience-facing communications.
• Knowledge of Microsoft Office.
• Ability to gather information from subject matter experts and turn it into clear, polished communications.
• Skills in interviewing subject matter experts and gathering information; content planning and communications project management; managing multiple priorities and deadlines in a fast-paced environment; building collaborative relationships with diverse stakeholders; using Microsoft Office, including Word, PowerPoint, and Outlook; and using content management systems, intranet platforms, and email marketing tools.

Nice To Haves

• Healthcare experience.
• Experience with content management and project management tools such as SharePoint, WordPress, Hootsuite, Mailchimp, Asana, or Monday.com.
• Basic understanding of design and layout principles and experience working with approved templates or collaborating with designers.

Responsibilities

• Write, edit, and proofread internal communications such as executive and leadership messages, newsletters, intranet content, email campaigns, presentations, and employee announcements.
• Translate complex or technical information into clear, concise communications tailored to employee audiences.
• Review communications for clarity, accuracy, grammar, readability, brand alignment, and compliance considerations.
• Support the development and execution of internal communication plans aligned with organizational priorities, business objectives, operational updates, and change management initiatives.
• Manage and maintain designated internal communication channels, including the intranet, newsletters, and employee communication tools.
• Build and maintain a pipeline of story ideas, content opportunities, and reusable messaging for internal channels.
• Coordinate communication schedules and editorial calendars to support timely and consistent messaging.
• Gather information from subject matter experts, internal teams, and approved sources to create accurate and meaningful content.
• Develop stories, articles, newsletter content, intranet copy, and other communications highlighting programs, projects, and organizational initiatives.
• Track and analyze communication metrics to assess effectiveness, engagement, and audience reach.
• Prepare reports and recommendations to inform future communication strategies and continuous improvement.
• Monitor employee feedback and communication trends to identify improvement opportunities.
• Support employee engagement and recognition initiatives through communication planning, promotional support, and event coordination.
• Assist with planning and execution of employee meetings, town halls, special events, and recognition activities.
• Ensure communications adhere to brand guidelines and tone-of-voice standards and support consistency in internal messaging.
• Perform other duties as assigned to support communications from SEARHC departments, leaders, and employees.

Benefits

• Retirement benefits.
• Paid time off.
• Paid parental leave.
• Health insurance.
• Dental benefits.
• Vision benefits.
• Life insurance.
• Long- and short-term disability benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level