Internal Communications Specialist

SouthEast Alaska Regional Health Consortium • Juneau, AK

4d

About The Position

The Internal Communications Specialist is a member of the Marketing and Communications Department and reports to the Director of Communications. The role supports the planning, development, execution, and evaluation of internal communications initiatives that inform, engage, and connect SEARHC employees across Southeast Alaska. SEARHC is a nonprofit health consortium serving the health interests of Southeast Alaska residents.

The specialist creates and manages employee-facing communications across channels, translates complex information into clear messages, supports engagement and recognition initiatives, and evaluates communication effectiveness. The position has no direct supervisory responsibilities. Other duties may be assigned to support communications from SEARHC departments, leaders, and employees.

Requirements

• Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or a related field.
• Three or more years of experience in communications, public relations, marketing, journalism, employee communications, or a related field.
• Strong professional writing, editing, and proofreading skills, including the ability to tailor content for different audiences and channels.
• Experience developing newsletters, articles, email communications, web content, or other audience-facing communications.
• Knowledge of Microsoft Office.
• Professional writing, editing, and proofreading skills.
• Ability to interview subject matter experts and gather information.
• Content planning and communications project management skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Ability to build collaborative relationships with diverse stakeholders.
• Proficiency with Microsoft Office, including Word, PowerPoint, and Outlook.
• Ability to use content management systems, intranet platforms, and email marketing tools.
• Ability to gather information from subject matter experts and turn it into clear, polished communications.

Nice To Haves

• Healthcare experience.
• Experience with content management and project management tools such as SharePoint, WordPress, Hootsuite, Mailchimp, Asana, or Monday.com.
• Basic understanding of design and layout principles.
• Experience working with approved templates or collaborating with designers.

Responsibilities

• Write, edit, and proofread internal communications such as executive and leadership messages, newsletters, intranet content, email campaigns, presentations, and employee announcements.
• Translate complex or technical information into clear, concise communications tailored to employee audiences.
• Review communications for clarity, accuracy, grammar, readability, brand alignment, and compliance considerations.
• Support development and execution of internal communications plans aligned with organizational priorities, business objectives, operational updates, and change management initiatives.
• Manage and maintain designated internal communication channels, including the intranet, newsletters, and employee communication tools.
• Build and maintain a pipeline of story ideas, content opportunities, and reusable messaging for internal communication channels.
• Coordinate communication schedules and editorial calendars to ensure timely, consistent messaging.
• Gather information from subject matter experts, internal teams, and approved sources to develop accurate and meaningful content.
• Create stories, articles, newsletters, intranet copy, and other communications highlighting programs, key projects, and organizational initiatives.
• Track and analyze communication metrics to assess effectiveness, engagement, and audience reach.
• Prepare reports and recommendations to guide future communication strategies and continuous improvement.
• Monitor employee feedback and communication trends to identify opportunities for improvement.
• Support employee engagement and recognition initiatives through communication planning, promotion, and event coordination.
• Assist with planning and execution of employee meetings, town halls, special events, and recognition activities.
• Ensure communications adhere to brand guidelines and tone-of-voice standards, supporting consistent messaging across internal materials.
• Perform other duties as assigned to support communications from SEARHC departments, leaders, and employees.

Benefits

• Retirement benefits.
• Paid time off.
• Paid parental leave.
• Health insurance.
• Dental benefits.
• Vision benefits.
• Life insurance.
• Long- and short-term disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level