Internal Communications Senior Specialist
About The Position
Cboe Global Markets is seeking a creative, skilled writer to join its Corporate Communications team. The role supports the Internal Communications Manager and contributes to initiatives and workflows focused on internal communications, showcasing Cboe’s culture and delivering employee-focused content that engages and informs its global associate base. The position follows a four-day-in-office work model at Cboe HQ in Chicago’s Old Post Office district. The Senior Specialist writes, edits, proofreads, and distributes internal communications; manages content repositories, channels, calendars, and project requests; and analyzes content metrics. The role also works with the Design team and stakeholders across the organization to create effective communications for internal audiences.
Requirements
- 3–5 years of experience in communications, public relations, marketing, or a related field.
- Bachelor’s degree in journalism, public relations, communications, marketing, or finance.
- Ability to work cooperatively in group situations, remain open to others’ views, and source ideas from other departments.
- Comfort seeking out the information needed to deliver content on deadline.
- Ability to work in a professional corporate environment and remain agile and flexible in a fast-paced environment.
- Experience with Microsoft Word, Outlook, SharePoint, PowerPoint, and Excel.
Nice To Haves
- Entrepreneurial spirit and a desire to improve processes and go beyond the status quo.
- Creative thinking and the ability to adapt voice and content, execute fresh ideas, and solve problems resourcefully.
- Strong writing skills and the ability to distill complex information into clear, engaging material for varied audiences.
- Adaptability and nimbleness in responding to trending topics or last-minute requests.
- An eye for design and the ability to bring engaging content and graphics to life.
- Understanding of the financial industry and interest in learning more.
Responsibilities
- Write and edit communications materials, including intranet articles, internal newsletters, associate emails, and other corporate messages, using Cboe’s corporate voice and style.
- Disseminate internal communications, including company-wide emails and newsletters, and manage Cboe’s internal communication channels.
- Proofread newsletters, web posts, press releases, presentations, speeches, and other materials.
- Maintain a central repository of communications content, ensure it is accessible to the team, and review content regularly for currency and accuracy.
- Assist with quarterly updates to messaging.
- Update and maintain the internal communications editorial calendar and manage the team project request dashboard.
- Analyze metrics across Cboe’s internal content platforms and create comprehensive quarterly metrics reports.
- Collaborate with the Design team to conceptualize and develop graphics for internal communications materials.
- Collaborate across Marketing and Communications and with stakeholders throughout the organization to deliver content to internal audiences.
- Complete other tasks as needed.
Benefits
- The role may be eligible for annual incentive compensation.
- Where applicable, participation in Cboe’s long-term equity programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
