Internal Communications Manager

Crown Equipment Corporation

5d•Onsite

About The Position

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Develop, implement, and measure the success of a comprehensive internal communications strategy. Support employee engagement through communications efforts to help ensure an understanding of Company’s culture, brand promise, major company projects, and overall business objectives. Partner with management across the organization to align strategy with employee engagement, recruiting, benefits, and wellness goals. Work with marketing team to develop content that is inspiring, informing, and engaging for social media, company intranet, award applications and internal presentations. Develop and nurture communications channels throughout the company to ensure that messaging reaches targeted employees. Maintain and apply knowledge of the latest communication technologies and tools to enhance employee engagement and reach our geographically dispersed workforce. Gather project requirements and translate those into actionable plans. Work with marketing project specialists to develop detailed project plans and schedules, identify dependencies and critical paths, and resolve scheduling conflicts. Schedule, facilitate and actively participate in project meetings. Ensure that projects are delivered on-time and within budget. Manage projects utilizing department project system. Document, formalize and socialize communication processes across the organization. Evaluate process improvement opportunities and work within marketing and across the organization to implement. Monitor, evaluate and report on the impact of internal communications programs and initiatives. Establish format and deliver reports on key program metrics. Work across the organization to develop and maintain a strategic perspective. Ensure that the Marketing Department’s mission, vision, and values are pertinent and practiced throughout the development process.

Requirements

Bachelor’s degree in communication, journalism, marketing or related field, along with 5-7 years related experience is required.
Experience in internal communications or public relations with demonstrated success.
Excellent grammar and written and verbal communication skills.
Strong organizational skills and keen attention to detail.
Outstanding interpersonal skills and ability to work effectively as a member of a fast-paced marketing team.
Ability to prioritize projects, work within short time frames and meet deadlines.
Exceptional skills with Microsoft Word, Excel, and PowerPoint.
Experience developing and managing budgets.

Responsibilities

Develop, implement, and measure the success of a comprehensive internal communications strategy.
Support employee engagement through communications efforts to help ensure an understanding of Company’s culture, brand promise, major company projects, and overall business objectives.
Partner with management across the organization to align strategy with employee engagement, recruiting, benefits, and wellness goals.
Work with marketing team to develop content that is inspiring, informing, and engaging for social media, company intranet, award applications and internal presentations.
Develop and nurture communications channels throughout the company to ensure that messaging reaches targeted employees.
Maintain and apply knowledge of the latest communication technologies and tools to enhance employee engagement and reach our geographically dispersed workforce.
Gather project requirements and translate those into actionable plans. Work with marketing project specialists to develop detailed project plans and schedules, identify dependencies and critical paths, and resolve scheduling conflicts.
Schedule, facilitate and actively participate in project meetings. Ensure that projects are delivered on-time and within budget. Manage projects utilizing department project system.
Document, formalize and socialize communication processes across the organization. Evaluate process improvement opportunities and work within marketing and across the organization to implement.
Monitor, evaluate and report on the impact of internal communications programs and initiatives.
Establish format and deliver reports on key program metrics.
Work across the organization to develop and maintain a strategic perspective.
Ensure that the Marketing Department’s mission, vision, and values are pertinent and practiced throughout the development process.