Internal Communications Manager: GTM

Anthropic•San Francisco, NY

26d•Hybrid

About The Position

Anthropic is seeking an Internal Communications Manager to serve as a dedicated communications partner to its go-to-market (GTM) organization. This role involves deeply embedding within the GTM teams, acting as an advisor to leadership, drafting communications on behalf of executives, and anticipating organizational communication needs. While there are traditional elements like all-hands planning and change announcements, the focus is on strategic advisory and operational excellence. This role can be based in either San Francisco or NYC.

Requirements

12+ years of experience in communications or an adjacent field (e.g., journalism, speechwriting, chief of staff, strategy and operations) with experience making complex, high-stakes material clear under pressure.
Exceptional writing skills, with a talent for distilling complex concepts into plain English and a knack for storytelling.
Experience serving as a trusted advisor to senior leaders, including building relationships, knowing when to push or listen, and delivering recommendations effectively.
Ability to see the big picture and connect individual team updates to company strategy and mission.
Keen eye for organizational culture and ability to recognize authentic moments worth amplifying.

Nice To Haves

Experience in AI companies, frontier tech companies, or organizations with rapid work pace.
Experience building or running internal communications programs during periods of rapid organizational growth.

Responsibilities

Own the internal communications strategy for the GTM portfolio, becoming an expert in the team's work and a trusted member of its leadership support team.
Serve as an advisor to the Chief Commercial Officer and their team, assisting with communication strategy, drafting, and counsel.
Manage a small team (one/two directs) supporting the global GTM organization.
Translate complex sales strategy and customer stories into narratives for employees across all functions.
Anticipate communications needs (e.g., launches, customer wins, organizational change, external attention) and develop proactive plans.
Design and implement strategies to improve signal-to-noise ratio for employees, ensuring clarity on important information.
Plan and execute internal forums such as all-hands meetings and AMAs with operational excellence.
Partner closely with the broader internal communications team to ensure consistent cascading of updates through existing channels and forums.