Internal Communications Manager

Doosan Group • West Fargo, ND

2d • Onsite

About The Position

The Internal Communications Manager shapes how employees across North America hear, understand, and engage with company stories, priorities, and changes. Working with senior leaders, HR, Corporate Communications, Brand, and teams across corporate and manufacturing locations, this role creates communications and experiences for employees in a dispersed workforce. The position leads executive and change communications, employee campaigns, town halls, recognition initiatives, and communication channels to support engagement, culture, and the employee experience.

The role develops internal communication strategy aligned with organizational direction and company values, supports employees through organizational change and crises, and partners with leaders and cross-functional teams. It also builds relationships with site leaders, equips managers to share messages effectively, manages internal communication platforms, evaluates channel effectiveness, and coordinates with Corporate Communications, Brand, Marketing, HR, and Talent Acquisition to align internal messaging and reinforce the employee value proposition.

Requirements

• At least 5 years of progressive experience in internal communications, corporate communications, or employee engagement.
• 2–3 years of managerial experience.
• Proven ability to develop strategic communication plans and translate complex concepts into clear, actionable messages.
• Ability to work cross-functionally and influence without authority.
• Strong organizational and project management skills to manage multiple initiatives and deadlines.
• Excellent written, verbal, and storytelling skills, with a focus on delivering communication plans and strategies.
• Proficiency with modern communication platforms and content management systems.
• Collaborative, agile, and comfortable working in a fast-paced, matrixed environment.
• Strong passion for employee experience and engagement, with a focus on driving measurable results.
• Strong interpersonal skills and working knowledge of change management principles.
• A bachelor's degree in Communications, Journalism, Public Relations, Business Administration, or a related field, or two additional years of relevant professional experience.

Nice To Haves

• Experience in a global manufacturing environment.

Responsibilities

• Develop and execute internal communications strategy aligned with organizational direction, culture, employee engagement, business priorities, and transformation.
• Communicate organizational changes clearly and promptly, and support change management and people-focused initiatives with empathetic communication.
• Serve as a communications partner to senior leaders, HR, and cross-functional teams; develop messaging frameworks aligned with company strategy, values, and EVP.
• Coordinate crisis communications with Corporate Communications and leadership to provide employees with timely, accurate information and support.
• Drive initiatives that foster a positive work environment, promote company values, and strengthen employee engagement.
• Plan and deliver company town halls, site visits, recognition programs, and executive communications.
• Create internal campaigns and engagement experiences that celebrate employee contributions and connect teams to the company’s mission and goals.
• Build relationships with site leaders across corporate and manufacturing operations to support consistent, localized communications.
• Equip frontline managers and facility leaders with toolkits, templates, and training to cascade messages effectively.
• Align internal communication practices across locations while balancing regional consistency with local relevance.
• Manage and evolve internal communication platforms, including the intranet, digital signage, ServiceNow mobile, email newsletters, and mobile apps.
• Assess communication channel effectiveness, use data to identify insights, and recommend improvements.
• Partner with Corporate Communications, Brand, and Marketing to align internal and external messaging.
• Embed the EVP in internal content, employee experiences, and talent initiatives in partnership with HR and Talent Acquisition.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager