JPMWM Internal Communications Associate

JPMorgan Chase & Co.•New York, NY

9d•Onsite

About The Position

As part of the Field Communications team, you’ll translate complex financial, operational and regulatory topics into clear, actionable messaging and partner with stakeholders across the business to develop, edit and distribute daily communications to advisors and leaders. This role is critical to ensuring advisors have timely, accurate information to better serve clients. You’ll help deliver communications end-to-end – content development, presentation support, distribution and engagement tracking – while advising partners on the best approach, channel and tone for each message. Our team helps build a diverse and winning culture where all employees feel connected and engaged toward one common goal: helping clients make the most of their money, so they can make the most of their lives.

Requirements

3–5 years of communications experience, including writing/editing for internal audiences
Excellent writing, editing and executive messaging skills; strong command of AP style (or equivalent)
Demonstrated ability to translate complex/technical topics into clear, actionable messaging
Proven ability to manage multiple stakeholders and deliver under daily deadlines
Advanced PowerPoint skills; strong working knowledge of Word and Excel
Must be able to produce urgent communications on demand
Bachelor's degree required

Nice To Haves

Financial services experience; familiarity with advisor/field organizations
Experience measuring and optimizing internal communications performance

Responsibilities

Write, edit and publish advisor-facing communications, including time-sensitive updates tied to market, product, operational and regulatory changes
Serve as a strategic partner to business stakeholders to ensure consistent voice, accuracy and clear calls-to-action across channels
Plan and execute field-facing town halls and leadership updates: run-of-show, speaker prep, rehearsal coordination and post-event recaps
Manage communications intake, prioritization and approvals to meet daily deadlines and urgent requests
Track and report engagement (e.g., opens/clicks, intranet views, attendance) and recommend improvements to targeting, timing and format
Build strong relationships with cross-functional partners (e.g., Compliance, Product, Operations, Marketing) to ensure communications are accurate and aligned