Internal Cloud Demand Manager - Hybrid

MSP•Plano, TX
•Hybrid

About The Position

Genesis10 is seeking an Internal Cloud Demand Manager for a hybrid role supporting a Global Financial Institution in Chandler, Arizona; Charlotte, North Carolina; or Plano, Texas. The position manages end-to-end demand intake, evaluation, and prioritization for Internal Cloud Platform services. It produces demand forecasts aligned with platform capacity, funding models, and delivery constraints, and owns the demand management process and reporting cadence. The role is a 12+ month contract opportunity and requires working onsite three days per week.

Requirements

  • 4–5 years of experience managing demand intake, prioritization, or portfolio planning for shared technology services.
  • Strong analytical skills and experience modeling capacity constraints, utilization, and delivery trade-offs.
  • Familiarity with cloud or infrastructure consumption patterns.
  • Experience working with finance, governance, and platform teams to translate demand into plans.

Nice To Haves

  • ITIL Demand or Financial Management certification.
  • 5–7+ years supporting infrastructure or cloud portfolio management.
  • Experience with capacity planning tools or service portfolio platforms.
  • Exposure to virtualization or platform capacity modeling.

Responsibilities

  • Manage end-to-end demand intake, evaluation, normalization, and prioritization for Internal Cloud Platform services.
  • Produce accurate demand forecasts and align demand with platform capacity, funding models, and delivery constraints.
  • Own the demand management process, intake criteria, and reporting cadence.
  • Analyze intake requests and model capacity impacts.
  • Maintain demand backlogs and integrate demand data into planning, governance, and financial management workflows.

Benefits

  • Behavioral Health Platform
  • Medical, dental, and vision coverage
  • Health Savings Account
  • Voluntary hospital indemnity coverage, including critical illness and accident
  • Voluntary term life insurance
  • 401(k)
  • Sick pay for applicable states and municipalities
  • Commuter benefits for Dallas, NYC, SF, and Illinois
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