Intern, College NE

JM&A Group • Mobile, AL

1d

About The Position

The JM Family College Internship Program provides college students with meaningful work experience connected to their programs of study. Interns contribute to their teams, learn about JM Family’s companies and culture, and develop skills through learning opportunities and networking events. The Summer Internship Program runs from May 24, 2027, through July 30, 2027, and the ideal candidate will be available to work full-time during that period.

As a Power Platform & Analytics Intern, you will support Credit Reporting and Speech Analytics initiatives involving process automation, data analytics, reporting, and operational improvement. You will use Microsoft Power Platform and analytical tools to develop solutions that improve operational efficiency, data visibility, and employee and customer experiences. You will collaborate with Credit Reporting and Operations teams to understand business needs, streamline manual processes, and support data-driven decision-making. Interns will also learn about JM Family’s core values: Consideration, Cooperation, Communication, Innovation, and Accountability.

This is a full-time position with flexible working arrangements depending on business need. Work arrangements may be revised based on associate performance, business needs, and manager discretion. The job description may be amended and may not include every assigned duty or responsibility.

Requirements

• Be actively enrolled in a bachelor’s, master’s, or other degree-seeking program at an accredited college or university, in a relevant or related field.
• Have completed at least one semester of coursework.
• Have working knowledge of Microsoft Power Apps, Power Automate, Power BI, and Microsoft Lists.
• Have experience with Microsoft Excel, Power Query, and data visualization techniques.
• Have strong analytical and problem-solving skills, including the ability to translate business needs into practical technology or analytical solutions.
• Have strong written and verbal communication skills, curiosity, and willingness to learn new technologies and business processes.
• Be available to work full-time during the Summer Internship Program, ideally from May 24, 2027, through July 30, 2027.

Nice To Haves

• A focus or relevant coursework in Data Analytics, Business Analytics, Data Science, Information Systems, or a related discipline.

Responsibilities

• Design and develop business applications, workflows, and automation solutions using Microsoft Power Apps, Power Automate, Microsoft Lists, and other Microsoft 365 tools.
• Analyze customer interaction data for Speech Analytics initiatives to identify trends, customer friction points, and opportunities for operational improvement.
• Develop and enhance dashboards, reports, and data visualizations using Power BI, Excel, and Power Query.
• Partner with Credit Reporting and Operations stakeholders to gather and document business requirements and translate needs into practical solutions.
• Identify opportunities to automate manual or repetitive processes to improve efficiency, accuracy, productivity, and data visibility.
• Document solutions and processes to support business adoption, use, and ongoing maintenance.
• Contribute to digital transformation efforts that strengthen analytics and reporting capabilities, support compliance and reporting processes, and enhance employee and customer experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed