Verizon Consumer Group: Verizon Value Summer 2027 Internship

Verizon • Basking Ridge, NJ

8d • Hybrid

About The Position

Launch your career where innovation meets immediate impact. As an intern at Verizon, you won't just join a specific business unit - you’ll gain broad exposure across our entire AI-first ecosystem. We value cross-disciplinary thinkers and offer rising seniors a true launchpad. High-performing interns may have the opportunity to be considered for our elite developmental rotational program, unlocking cross-organizational mobility and rapid skill development. We’re seeking future-focused builders who combine technical AI fluency with an innate drive to grow. Ideal candidates are agile problem solvers who think in systems, leverage data, and streamline complex processes. Crucially, we’re looking for leaders with the capacity to break down silos, influence cross-functional teams, build lasting trust, and navigate AI ethics with a customer-first lens—all while collaborating with mentors across business units to help shape the future of tech.

Requirements

• Currently enrolled in a Bachelor’s degree program with a graduation date between December 2027 - June 2028, and be in good academic standing.
• Ability to participate in a full-time, hybrid, 10-week (temporary) internship between June 2027 to August 2027.
• Authorization to work in the U.S. without restrictions or need for future sponsorship.
• Willing and able to travel.
• Willing and able to relocate.
• Demonstrate agile, clear, and persuasive written and verbal communication.
• Demonstrated work or project expertise in designing frictionless, end-to-end customer or user journeys powered by dynamic pricing, predictive value realization, or complex MarTech stacks.

Nice To Haves

• Current enrollment in a Bachelor's degree program in one of the following majors: Human-Computer Interaction, Marketing, Strategic Management, Strategy Consulting, User Experience Design or a related major.
• Business, Financial & Data Acumen.
• Ethical Judgment & Customer Empathy.
• Demonstrated experience driving cross-functional projects, applying systems thinking, data-backed reasoning, and process simplification to solve complex problems and streamline workflows across matrixed teams.
• A track record of rapid skill acquisition and entrepreneurial initiative, with proven ability to leverage technical/data literacy (including AI tools) to adapt to shifting priorities and deliver customer-centric outcomes.

Responsibilities

• Assessed the distinct value propositions of key brands like Straight Talk Wireless, Total Wireless, and Visible to ensure alignment with target customer expectations.
• Analyzed customer experience metrics, retention trends, and competitive market data to uncover actionable insights for revenue growth and churn reduction.
• Evaluated the end-to-end customer journey for value brand portfolios to identify friction points and optimization opportunities.

Benefits

• Relocation assistance may be available.
• 401(k) Savings Plan with a dollar-for-dollar company match on the first 6% of your contributions.
• Holiday pay, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern