Intern (Summer)

Nordson Corporation • Allen, TX

2d

About The Position

Nordson Medical, a global leader in Interventional Solutions, Fluid Components, and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. We are seeking temporary summer support to pilot a new Field Service support role focused on proactive customer communication and logistics coordination. This position is designed to improve operational efficiency, increase asset utilization, and support revenue growth through outbound customer engagement and follow-up activities. This role will not be responsible for handling inbound customer inquiries or providing repair status updates. Instead, the individual will focus on proactive communication with customers to help reduce delays throughout the repair and loaner cycle. Key responsibilities include: Following up with customers to ensure timely return of loaner units Coordinating logistics related to loaner and repair activity Sending repair quotes promptly upon completion of service Following up on preventive maintenance (PM) quotes and pending repair opportunities Re-engaging customers who have reported equipment issues but have not yet submitted units for repair Supporting improved turnaround times and asset visibility across the Field Service operation The ideal candidate is organized, proactive, detail-oriented, and comfortable communicating with customers in a professional manner. Strong follow-up skills and the ability to manage multiple tasks simultaneously are essential. Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Medical At Nordson MEDICAL, you don't have to be doctor to help save lives. We are the global expert in the design, development, and manufacturing of complex medical devices and component technologies. By joining our team today, you will help us bring innovative ideas to life. Nordson MEDICAL is a global team that works to create components for life-saving medical devices. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson MEDICAL. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career. At Nordson, we believe that anything is possible. We empower our global team of employees to engineer, manufacture, and market innovative products and systems that are essential to everyday life. These differentiated products and systems are used for precision dispensing and processing and serve a variety of end markets, including packaging, transportation, medical, and electronics. Founded in 1954, we are guided by our values of integrity, respect for people, customer passion, energy, and excellence. We care for our employees and provide them with opportunities to advance their careers and make an impact, inside and outside of work. Nordson is headquartered in Westlake, Ohio, and has direct operations in more than 35 countries to support our products and systems with application expertise and a direct global sales and service organization.

Requirements

• Organized
• Proactive
• Detail-oriented
• Comfortable communicating with customers in a professional manner
• Strong follow-up skills
• Ability to manage multiple tasks simultaneously

Responsibilities

• Following up with customers to ensure timely return of loaner units
• Coordinating logistics related to loaner and repair activity
• Sending repair quotes promptly upon completion of service
• Following up on preventive maintenance (PM) quotes and pending repair opportunities
• Re-engaging customers who have reported equipment issues but have not yet submitted units for repair
• Supporting improved turnaround times and asset visibility across the Field Service operation

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed