Intern - Student Affairs

Ivy Tech Community College • Columbus, IN

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About The Position

The Student Affairs Intern assists with coordinating and implementing strategies and activities that help students through enrollment and advising. Working collaboratively with the enrollment center and academic advising, the intern supports students through enrollment steps, including completing the Knowledge Assessment. The intern contacts targeted groups of students, helps them navigate enrollment, and schedules appropriate appointments with Student Support Professionals (SSPs) or Academic Advisors for the Columbus Service area.

This is a part-time, nine-month academic-year appointment of approximately 20 hours per week. The intern is supervised by the Director of Academic Advising and Enrollment Services. Duties may include other tasks logically associated with the position.

Learning objectives include gaining experience working with a range of customers, learning about Ivy Tech Community College offerings and promoting relevant programs based on prospective students’ interests, and developing the ability to work in group settings, take direction, and work independently.

Requirements

• Must be currently enrolled at Ivy Tech Community College or another accredited higher education institution.
• Excellent verbal and written communication skills, including the ability to communicate effectively and respectfully with people from diverse backgrounds and groups at all levels of the community.
• Ability to remain neutral and non-judgmental and to exercise independent judgment and prudence when handling sensitive matters.
• Ability to maintain strict confidentiality and appropriately handle sensitive or confidential information.
• Problem-solving, decision-making, and strategic-thinking skills, including clarifying problems, gathering and analyzing relevant information, and providing appropriate service and resource options.
• Professional demeanor and strong presentation skills.
• Ability to organize and communicate information to groups of varying sizes and organizational levels.

Nice To Haves

• Preference for candidates seeking a degree in human services, social work, psychology/counseling, health education, or a related field.

Responsibilities

• Contact incoming students by email, phone, and text to remind them of Knowledge Assessment deadlines.
• Help students with the Knowledge Assessment and EdReady, including finding a place to take the assessment on campus, loading or providing the correct math pathway based on their program, and explaining scores needed for college-level English or math.
• Welcome newly applied students to Ivy Tech and direct them to their Student Support Professional.
• Use provided reports to identify students who need reminders to complete the Knowledge Assessment.
• Use provided reports to identify students who have completed the Knowledge Assessment and are ready to schedule an appointment with their Student Support Professional.
• Schedule student appointments with the appropriate Student Support Professional or Academic Advisor.
• Assist with enrollment and advising activities, collaborating with the enrollment center and academic advising to help students progress through enrollment.

Benefits

• Access to a vision care plan with low-cost exams and allowances for glasses or contact lenses.
• Employee Assistance Program with no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources.
• Payroll-deduction options to contribute pre-tax or post-tax dollars toward retirement savings.
• Fee remission for employees, spouses, and legal dependents.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed