Intern - Student Affairs

Ivy Tech Community College • Columbus, IN

2d

About The Position

The Office of Advising and Enrollment internship assists students through the enrollment and advising process. The intern works collaboratively with the enrollment center and academic advising to help students complete enrollment steps, including the Knowledge Assessment, and to arrange appointments with Student Support Professionals (SSPs) or Academic Advisors for the Columbus Service area. This is a part-time, nine-month academic-year appointment of approximately 20 hours per week, supervised by the Director of Academic Advising and Enrollment Services.

The intern will gain experience working with a range of customers, learn about Ivy Tech Community College offerings, and promote programming based on prospective student interests. The internship also provides experience working in groups, taking direction, and working independently.

Requirements

• Currently enrolled at Ivy Tech Community College or another accredited higher education institution.
• Excellent verbal and written communication skills, including the ability to communicate effectively and respectfully with people from diverse backgrounds and groups at all levels of the community.
• Ability to remain non-judgmental and use independent judgment and prudence when handling sensitive matters.
• Ability to maintain strict confidentiality and appropriately handle sensitive or confidential information.
• Problem-solving, decision-making, and strategic-thinking skills, including clarifying problems, gathering and analyzing relevant information, and providing appropriate service and resource options.
• Professional demeanor and strong presentation skills.
• Ability to organize and communicate information to groups of varying sizes and organizational levels.

Nice To Haves

• Seeking a degree in human services, social work, psychology/counseling, health education, or another related field.

Responsibilities

• Contact incoming students by email, phone, and text to remind them of Knowledge Assessment deadlines.
• Help students with the Knowledge Assessment and Ed Ready, including finding a place to take the assessment on campus, identifying the correct math pathway based on their program, and explaining scores needed to take college-level English or math.
• Welcome newly applied students to Ivy Tech and direct them to their Student Support Professional.
• Use provided reports to identify students who need reminders to complete the Knowledge Assessment.
• Use provided reports to identify students who have completed the Knowledge Assessment and are ready to schedule an appointment.
• Schedule appointments with the appropriate Student Support Professional or Academic Advisor.
• Perform other duties logically associated with the position as assigned.

Benefits

• Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses.
• Employee Assistance Program offering no-cost confidential counseling, legal consultations, financial planning consultations, and other resources.
• Employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings.
• Fee remission for employees, spouses, and legal dependents.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed