Intern - User Experience (UX)

UFCU Main • Austin, TX

4d • Onsite

About The Position

We are seeking a talented and motivated UX Design Intern to join our team. In this role, you will primarily focus on creating compelling and user-friendly designs, while also participating in research activities to inform and enhance your work. You will collaborate closely with an interdisciplinary team to gather insights, understand user needs, and contribute to the overall design strategy. The 12-week internship program begins May 26, 2026 through August 14, 2026. About UFCU Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures . In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations , we are guided by our values: Purposefully Member-Obsessed We are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success. Possibilities Reimagined We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights. Performance Excellence Rooted in Unwavering Integrity We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.

Requirements

• Familiar with designer tools including Figma, Mural, and Trello.
• Basic understanding of the user-centered design process and atomic design.
• Excellent verbal and written communication skills with the ability to effectively communicate concepts clearly and convincingly to leadership.
• Currently seeking a Bachelor’s Degree in Human Computer Interaction, Design, Interaction Design, or related fields.
• An online portfolio including a minimum of one UX design case study.
• Basic Understanding of Figma, responsive web UI, UX design best practices.

Nice To Haves

• Familiarity with front-end development, agile processes, and design systems.

Responsibilities

• Design Deliver screen designs and information architecture that meet user needs and feature requirements for digital experiences.
• Incorporate accessibility, platform consistency, and design standards throughout your work.
• Provide feedback on design work, processes, frameworks and component library to help shape long-term design strategies and vision at UFCU.
• Assist in UX team projects that improve operational efficiency, while supporting an agile design team, and own pieces of UX advocacy across the organization.
• Research Engage with user research strategies and methodologies to help the UX team better understand what would make a member’s experience more intuitive, accessible, and seamless.
• Professional Adhere to all company policies, procedures, and business ethics codes Complete required regulatory training as assigned.
• Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.

What This Job Offers

• Career Level: Intern