Intern, Ticket Services (Spring 2027)

Wolf Trap Foundation For The Performing Arts • Vienna, VA

3d • Onsite

About The Position

Assist with ticket operations for upcoming performances, which helps increase Wolf Trap's exposure and reputation. Handle requests, and assist with performances at The Barns at Wolf Trap. Applicants should be personable as they will interact directly with patrons, group leaders, and donors. Provide relevant ticket information to internal and external customers. Financial reconciliation and reporting. Learn ProVenue ticketing system and relevant ticketing reports. Assist with proofing Filene Center audits, artist and donor presales, and VIP Packages.

Requirements

• Strong customer service skills
• Business writing
• Creativity
• Initiative
• Outstanding writing, communication, and interpersonal skills
• Strong computer skills including knowledge of Microsoft Office
• Attention to detail
• Enthusiasm
• Undergraduate students (must have completed at least 1 year of undergraduate study)
• Graduate students
• Recent graduates (up to 2 years out of school)
• Career-changers currently enrolled in a degree program
• International students (J-1 or F-1 Visa required)
• Must be physically located in and have a local address in Virginia, Maryland, or the District of Columbia for the duration of their employment

Responsibilities

• Assist with ticket operations for upcoming performances
• Handle requests, and assist with performances at The Barns at Wolf Trap
• Provide relevant ticket information to internal and external customers
• Financial reconciliation and reporting
• Learn ProVenue ticketing system and relevant ticketing reports
• Assist with proofing Filene Center audits, artist and donor presales, and VIP Packages

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Associate degree