Intern, Site Testing

Sephora•Remo, VA
•Remote

About The Position

Sephora’s 10-week internship program gives early-career professionals hands-on learning, networking, and opportunities to contribute to projects that affect the business. The program includes weekly virtual workshops, networking opportunities, and career panels. The Intern, Testing & Functionality supports the Digital Client Experience team by contributing to idea generation and brief development for A/B tests across Sephora.com and its iOS and Android apps. The intern also helps improve team systems and supports the delivery of site and app experience improvements. The program runs June 14 through August 20, 2027, with a schedule of 36 hours per week, Monday through Friday, aligned with Pacific Time.

Requirements

  • Strong interest in ecommerce, digital client experience, and client behavior.
  • Excellent attention to detail and the ability to create complete and accurate briefs.
  • Curiosity and enthusiasm for brainstorming test concepts that support client engagement and site conversion.
  • Strong problem-solving skills and the ability to draw conclusions and recommend actions based on data.
  • Effective interpersonal and communication skills, with the ability to build relationships across teams and organizational levels.
  • Open-minded, adaptable, and collaborative, with the ability to work through ambiguity and follow through with a sense of urgency.
  • Graduating in 2027 or 2028 with an undergraduate or graduate degree.
  • Work schedule must align with 9 a.m.–5 p.m. Pacific Standard Time.
  • Must permanently reside and work in the United States.
  • Must be open to relocating to the San Francisco Bay Area upon graduation for consideration for full-time hybrid positions.
  • Must be available from June 14 through August 20, 2027.

Nice To Haves

  • Experience with web analytics.
  • Experience partnering with UX designers or researchers.

Responsibilities

  • Collaborate with cross-functional partners to support the Digital Client Experience team's vision, goals, and execution of A/B tests.
  • Assist with A/B test idea generation and develop clear, complete briefs for Sephora.com and the iOS and Android apps.
  • Provide project management support by coordinating cross-functional touchpoints, documenting recaps, and following up on next actions.
  • Partner with the Functionality & Testing team and leadership to explore future site experiences and help build business cases for potential projects.
  • Gather industry trends, competitive insights, and new opportunities to inform team discussions and recommendations.
  • Demonstrate Sephora's values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
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