Open Jobs Intern, Site Testing

Sephora•San Francisco, CA
•Remote

About The Position

Sephora’s 10-week internship program provides an inclusive and comprehensive experience for early-career professionals, with hands-on learning, personal and professional networking, weekly virtual workshops, and projects that directly impact the business. The 2027 program runs from June 14 through August 20, 2027. The schedule is 36 hours per week, Monday through Friday, aligned with Pacific time; interns may take an optional summer shutdown from July 6 through July 9, 2027. The Intern, Testing & Functionality supports Sephora’s Digital Client Experience team by contributing to idea generation and brief development for A/B tests across Sephora.com and Sephora’s iOS and Android apps. The intern also helps refine team systems and supports delivery of site and app experience improvements. Applicants must be graduating in 2027 or 2028 with an undergraduate or graduate degree, permanently reside and work in the U.S., be available for the full program, and align their schedule with 9 a.m.–5 p.m. Pacific time. Applicants must be open to relocating to the San Francisco Bay Area after graduation for consideration for full-time hybrid positions. The target hourly pay is $27.00; actual pay may vary based on qualifications, experience, skills, education, credentials, business factors, and location.

Requirements

  • Strong interest in ecommerce, digital client experience, and client behavior.
  • Excellent attention to detail and ability to create complete and accurate briefs.
  • Curiosity and enthusiasm for brainstorming test concepts that support client engagement and site conversion.
  • Strong problem-solving skills and ability to draw conclusions and recommend actions based on data.
  • Effective interpersonal and communication skills, including the ability to build relationships across teams and organizational levels.
  • Open-minded, adaptable, and collaborative approach, with the ability to work through ambiguity and follow through with urgency.
  • Graduating in 2027 or 2028 with an undergraduate or graduate degree.
  • Work schedule must align with 9 a.m.–5 p.m. Pacific time.
  • Must permanently reside and work in the U.S.
  • Must be available from June 14 through August 20, 2027.
  • Must be open to relocating to the San Francisco Bay Area upon graduation for consideration for full-time hybrid positions.

Nice To Haves

  • Experience with web analytics.
  • Experience partnering with UX designers or researchers.

Responsibilities

  • Collaborate with cross-functional partners to support the Digital Client Experience team’s vision, goals, and execution of A/B tests.
  • Assist with generating A/B test ideas and developing clear, complete briefs for Sephora.com and the iOS and Android apps.
  • Coordinate cross-functional touchpoints, document recaps, and follow up on next actions to support project management.
  • Partner with the Functionality & Testing team and leadership to explore future site experiences and help build business cases for potential projects.
  • Gather industry trends, competitive insights, and new opportunities to inform team discussions and recommendations.
  • Demonstrate Sephora’s values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
  • Help refine team systems and support delivery of site and app experience improvements.

Benefits

  • Inclusive and engaging internship experience with hands-on learning, weekly virtual workshops, networking opportunities, and career panels.
  • Opportunities to collaborate with teammates and develop skills through challenging work.
  • Target hourly pay of $27.00.
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