Intern – Service Offer Design – Cambridge, MA – Summer 2027

Philips•Cambridge, MA

3d•$26 - $46•Onsite

About The Position

This paid, three-month summer 2027 internship is based in Cambridge, Massachusetts, and supports Philips’ North America Services and Solutions Marketing team for Diagnosis & Treatment businesses. The intern will help design and refine service offers for the North American healthcare market through customer and market research, data analysis, and offer-design materials. The role supports business cases, pilot planning, and launch readiness, with the goal of improving service value and customer experience. The intern will collaborate with offer management, marketing, sales, service operations, finance, and other business stakeholders. The position offers hands-on experience in product management and offer design, coaching from experienced leaders, and exposure to the service-offer lifecycle from insight and concept through validation and launch planning. It also provides opportunities to strengthen business analysis, stakeholder management, communication, and executive-presentation skills through a healthcare services project. This is an office role. Office-based teams work in person at least three days per week. Candidates must reside in or within commuting distance of Cambridge; relocation benefits are not provided. US work authorization is required, and Philips will not consider candidates who require current or future visa sponsorship. The internship is overtime eligible. Pay is $26–$30 per hour at the bachelor’s level and $33–$46 per hour at the master’s level; the actual offer may vary based on job-related knowledge and skills, experience, business needs, location, and internal equity.

Requirements

Currently pursuing a bachelor’s or master’s degree in business, marketing, product management, engineering, healthcare administration, data analytics, or a related field.
Basic data-analysis skills and comfort working with spreadsheets, presentations, and written documents.
Ability to organize information, identify patterns, and summarize complex topics as clear recommendations for different audiences.
Clear written and verbal communication skills and willingness to collaborate across functions and locations.
Initiative, thoughtful questioning, openness to feedback, attention to detail, dependable follow-through, and ability to manage multiple assignments with guidance.
Must have US work authorization; candidates requiring visa sponsorship now or in the future will not be considered.
Must reside in or within commuting distance of Cambridge, Massachusetts.

Nice To Haves

Interest in healthcare technology, services, customer experience, innovation, or product management.
Prior internship, project, research, or team experience is helpful but not required.

Responsibilities

Help design and refine Philips service offers for the North American healthcare market.
Conduct customer and market research and data analysis, and prepare clear offer-design materials.
Support business cases, pilot planning, and launch readiness.
Help document customer journeys, service workflows, requirements, and decisions.
Track project milestones and follow-up actions.
Collaborate with offer management, marketing, sales, service operations, finance, and business stakeholders.
Follow Philips quality, privacy, compliance, and information-security requirements when handling project information.