Operations Summer 2027 Internship – Cambridge, MA
About The Position
JLL is seeking a driven and analytical Operations Intern to support leadership and work on projects involving operations, enablement, analytics, business intelligence, research, and communications. The internship offers hands-on experience in facilities operations and commercial real estate, including exposure to facilities equipment and operational processes. The intern will work with cross-functional teams and communicate project updates, findings, and recommendations to team members and senior management. The position is on-site in Cambridge, Massachusetts. The internship program does not provide relocation assistance or housing, and the role does not provide visa sponsorship; candidates must have permanent U.S. work authorization.
Requirements
- Currently enrolled in an accredited bachelor's degree program in Engineering, Facilities Management, or a related field.
- 0–2 years of relevant work experience, including research, analytics, and/or reporting experience.
- Ability to collaborate and communicate effectively with team members and stakeholders across different geographical locations.
- Strong interpersonal skills and ability to work well in a team-oriented environment.
- Working knowledge of online search engines and analytical tools such as SmartSheet, Tableau, and JLL Databases; training will be provided for JLL-specific tools.
- Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Teams.
- Permanent U.S. work authorization; visa sponsorship is not provided.
Responsibilities
- Conduct online searches and research to gather information for operational data analysis and decision-making.
- Develop an understanding of and assist with facilities operations and equipment, including MEP, boilers, HVAC, and electrical systems.
- Draft requests for information and data to support operational initiatives.
- Enter data and perform detailed analyses to identify trends, patterns, and insights.
- Process and organize large amounts of data, information, and research for easy access and future reference.
- Provide team members and senior management with regular updates on project milestones, findings, and recommendations.
- Collaborate with cross-functional teams on special projects and help achieve project objectives.
- Assist with preparing reports, presentations, and documentation to communicate findings and recommendations.
- Maintain accuracy and attention to detail while working under tight deadlines.
- Stay up to date on industry trends, market insights, and emerging technologies relevant to facilities management and operations.
- Support other ad hoc duties and responsibilities as needed.
Benefits
- 401(k) plan with matching company contributions.
- Comprehensive medical, dental, and vision care.
- Paid parental leave at 100% of salary.
- Paid time off and company holidays.
- Early access to earned wages through Daily Pay.
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What This Job Offers
Career Level
Intern
