Operations Summer 2027 Internship – Cambridge, MA

JLL • Cambridge, MA

1d • Onsite

About The Position

JLL is seeking a driven and analytical intern to support projects across operations, enablement, analytics, business intelligence, research, and communications. The role offers hands-on exposure to facilities operations and commercial real estate, working with JLL leadership and cross-functional teams. Interns will gain experience in a fast-paced, team-oriented environment and across multiple lines of business. The internship is on-site in Cambridge, Massachusetts. Relocation assistance and housing are not provided, and visa sponsorship is unavailable; candidates must have permanent U.S. work authorization.

Requirements

• Currently enrolled in an accredited bachelor's degree program in Engineering, Facilities Management, or a related field.
• 0–2 years of relevant work experience, including experience with research, analytics, and/or reporting.
• Ability to collaborate and communicate effectively with team members and stakeholders across different geographical locations.
• Strong interpersonal skills and ability to work well in a team-oriented environment.
• Working knowledge of online search engines and analytical tools.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Teams.
• Permanent U.S. work authorization; candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

• Familiarity with SmartSheet, Tableau, and JLL databases; training will be provided for JLL-specific tools.
• Interest in facilities operations and readiness to contribute in a fast-paced team environment.

Responsibilities

• Conduct online searches and research to gather information for operational data analysis and decision-making.
• Develop an understanding of facilities operations and operational equipment, including MEP, boilers, HVAC, and electrical systems.
• Draft requests for information and data to support operational initiatives.
• Enter data and perform detailed analyses to identify trends, patterns, and insights.
• Process and organize data, information, and research in a structured and accessible manner.
• Communicate project milestones, findings, and recommendations to team members and senior management.
• Collaborate with cross-functional teams on special projects and help achieve project objectives.
• Assist in preparing reports, presentations, and documentation to communicate findings and recommendations.
• Maintain accuracy and attention to detail while working under tight deadlines.
• Stay current on industry trends, market insights, and emerging technologies relevant to facilities management and operations.
• Support other ad hoc duties and responsibilities as necessary.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision care
• Paid parental leave at 100% of salary
• Paid time off and company holidays
• Early access to earned wages through Daily Pay
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health

What This Job Offers

• Career Level: Intern