Intern- Engineering (Business Process/Workflow Management)

Microchip Technology Inc.Chandler, AZ
Onsite

About The Position

Microchip is seeking a dynamic individual to join our IT Business Process Workflow Tools management team as an intern. A qualified candidate must currently be enrolled in college. This position requires an individual who can create instructional material including videos on how to use the features in the workflow management tool or create workarounds. They will need to enhance and maintain confluence pages to include the videos. They will need to manage the workflow tool access requests from the users. They will also need to enhance and fix bugs in a python based portal that is used to maintain the workflow blueprints and issues from the users, and the access requests. Occasionally they may need to work with business users to understand their business processes, identify scenarios where an automated workflow tool can be used, and help them get started using the self service workflow tools.

Requirements

  • Must be currently enrolled in college.
  • Must be enrolled in college for either a Bachelors or Masters Degree in Instructional design, Education, Computer Science, or Information Systems.
  • Strong English language (verbal and written communication) skills.
  • Ability to contribute in group meetings, provide project updates, write training documents, and relay information accurately to other parties.
  • Must be culturally compatible with Microchip’s values based structure and style.
  • Must be able to work with a good work ethic in a collaborative environment with both individual and team decision making.
  • Needs to be proactive, customer-oriented, and be able to learn and adapt quickly in a dynamic and cross-functional environment.
  • Strong interpersonal and team work skills.
  • Solid understanding of data confidentiality with a customer oriented focus.

Responsibilities

  • Creating instructional material including videos on how to use the features in the workflow management tool or create workarounds.
  • Enhancing and maintaining confluence pages to include the videos.
  • Managing user access requests on the workflow tool portal
  • Enhancing and fixing bugs in a python based portal that is used to maintain the workflow blueprints and issues from the users, and the access requests.
  • Occasionally working with business users to understand their business processes, identifying scenarios where an automated workflow tool can be used, and helping them get started using the self service workflow tools.
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