Intern, Customer Engagement Center (Summer 2027)

Bristol Myers Squibb • Princeton, NJ

3d • Hybrid

About The Position

The intern will support strategic and operational initiatives within the BMS Customer Engagement Center (CEC) that enhance how accurate, timely and high-quality medical information is delivered in response to customer needs. The intern will gain experience across process improvement, analytics, technology and cross-functional projects.

Requirements

• Currently pursuing a PharmD or Nursing degree, with interest in science and/or pharmaceuticals.
• Applicants must be enrolled in an accredited university program following the completion of the 2027 Summer Internship Program.
• Class of 2028 and 2029 preferred
• Students graduating before December 2027 are not eligible
• All candidates must be legally authorized to work in the United States at the time of hire and for the duration of their employment.
• Please note that visa sponsorship, including for student or temporary work authorization programs, is not available for this role.
• Candidates must have work authorization that does not require sponsorship now or in the future.
• Demonstrates initiative and a proactive approach to learning and problem-solving
• Strong written and verbal communication skills, including the ability to present key issues and recommendations clearly to support decision-making
• Proficient in technology
• Time management and prioritization skills, with excellent attention to detail
• Ability to work independently and effectively

Responsibilities

• Works closely with the CEC team and participates in strategic discussions for key initiatives to align, understand interdependencies, and execute on next steps
• Creates and monitors project plans and timelines, tracking key milestones
• Supports business practices and the successful execution of key initiatives
• Partners with CEC team members on Quality initiatives
• Helps identify improvements that enhance the customer experience
• Explores artificial intelligence (AI) solutions that drive business transformation and improve operational efficiency

Benefits

• limited benefits depending on program structure, work location, and local requirements

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree