Intern, Customer Engagement Center (Summer 2027)
Bristol Myers Squibb•Princeton, NJ
•$24 - $37•Hybrid
About The Position
The intern will support strategic and operational initiatives within the BMS Customer Engagement Center (CEC) that enhance how accurate, timely and high-quality medical information is delivered in response to customer needs. The intern will gain experience across process improvement, analytics, technology and cross-functional projects. Program Dates: Monday, June 7, 2027 - Friday, August 13, 2027
Requirements
- Currently pursuing a PharmD or Nursing degree, with interest in science and/or pharmaceuticals.
- Applicants must be enrolled in an accredited university program following the completion of the 2027 Summer Internship Program.
- Students graduating before December 2027 are noy eligible
- All candidates must be legally authorized to work in the United States at the time of hire and for the duration of their employment.
- Please note that visa sponsorship, including for student or temporary work authorization programs, is not available for this role.
- Candidates must have work authorization that does not require sponsorship now or in the future.
- Demonstrates initiative and a proactive approach to learning and problem-solving
- Strong written and verbal communication skills, including the ability to present key issues and recommendations clearly to support decision-making
- Proficient in technology
- Time management and prioritization skills, with excellent attention to detail
- Ability to work independently and effectively
Nice To Haves
- Class of 2028 and 2029 preferred
Responsibilities
- Works closely with the CEC team and participates in strategic discussions for key initiatives to align, understand interdependencies, and execute on next steps
- Creates and monitors project plans and timelines, tracking key milestones
- Supports business practices and the successful execution of key initiatives
- Partners with CEC team members on Quality initiatives
- Helps identify improvements that enhance the customer experience
- Explores artificial intelligence (AI) solutions that drive business transformation and improve operational efficiency
Benefits
- limited benefits depending on program structure, work location, and local requirements
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
Associate degree
