Intern - CORP

Montage International • Irvine, CA

3d

About The Position

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Montage International It’s All Because of YOU! Customer Relationship Management (CRM) Intern. Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage International we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage & Pendry is more than a job; it’s a way of life. Don’t just imagine the possibility — join us. The Corporate Customer Relationship Management (CRM) Intern supports key CRM initiatives, including data validation, hotel-driven projects, revenue management support, and profile data entry and configuration within the CRM platform.

Requirements

• High school or equivalent education required.
• Previous hospitality experience and current hospitality discipline preferer.
• Knowledge of computer programs including Microsoft Excel, math skills as well as financial analysis capabilities required
• Excellent communication skills, both written and verbal
• Self-motivated and detail oriented; a problem solver and project manager
• Quick learner with the ability to multi-task
• Demonstrated commitment to maintain high level of confidentiality

Nice To Haves

• You are passionate about Information Technology
• You are passionate about the associate experience
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Responsibilities

• 20 hours per week, flexible based on business needs
• Assist with CRM platform testing and profile management
• Assist with quality assurance testing of the Montage Mobile App, helping to identify issues, validate functionality, and ensure a seamless guest experience in advance of the summer guest launch
• Attend weekly third-party project vendor calls
• Support CRM roadmap delivery in partnership with Revenue Management, IT, Sales & Marketing and L&D
• Support strategic initiatives (such as database health quality) that elevate the golden guest profile framework across hotels
• Complete UAT testing as required

Benefits

• We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: High school or GED