Summer 2027 Intern - Claims Operations
American Family Insurance•Madison, WI
•$25 - $39•Hybrid
About The Position
An internship with our company is a great opportunity to build your skillset and explore your career interests. Our summer student internship is a 10-to-14-week program that starts in mid-May and ends in August. During your internship, you'll work on impactful projects that make a difference at our company, with our customers, and in our communities. You'll also gain exposure to different areas of our business and have numerous opportunities for networking and coaching. Interns may be eligible for a one-time hiring bonus to assist with housing costs depending upon proximity to our company office location.
Requirements
- Must be in student status at an accredited 4-year college or university during the internship, graduating August 2027 or later.
- Must be pursuing a Bachelors, Masters, or PhD.
- Major/program must align with internship role.
- Strong analytical, problem-solving, and communication skills with the ability to translate ideas into clear documentation and recommendations.
- Interest in artificial intelligence, process improvement, change management, and technology adoption.
Nice To Haves
- Experience with Microsoft Copilot, ChatGPT, Microsoft 365 applications, or other AI-enabled tools is preferred.
- Preferred majors include Business, Management Information Systems, Data Analytics, Computer Science, Communications, Organizational Leadership, or a related field.
Responsibilities
- Develop an understanding of our business, corporate culture and structure to support your work.
- Identify, document, and evaluate high-value AI use cases that improve efficiency and streamline business processes across the Claims organization.
- Support the development and maintenance of AI prompt libraries, use case inventories, and adoption resources to encourage consistent and effective use of AI tools.
- Collaborate with business partners to analyze repetitive work, recommend opportunities for standardization, and measure the impact of AI-enabled solutions.
Benefits
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
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What This Job Offers
Career Level
Intern
