Intern, Business Technology Solutions (8 Months)

Seaspan • North Vancouver, BC

4d • Onsite

About The Position

Through the National Shipbuilding Strategy (NSS), the Government of Canada has embarked on one of the largest procurement projects since the Second World War. The NSS is a nation-building effort to create a sustainable Canadian shipbuilding industry, secure long-term job opportunities and build the next generation of ships for the Canadian Coast Guard and Royal Canadian Navy. Through its NSS–related work, Seaspan Shipyards is owning the redevelopment of our domestic shipbuilding industry on the West Coast and delivering on the promise of ships built in Canada, by Canadians. The Intern reports directly to the Manager, Oracle Functional Manager. As the Intern, Business Technology Solutions at Seaspan, you will embark on a hands-on learning journey that blends systems support, business process understanding, and continuous improvement within a complex enterprise environment. Note: Due to business needs, this position is required to be fully on-site based at 889 Harbourside Dr North Vancouver, BC V7P 3S1.

Requirements

• Currently pursuing a diploma or degree in Information Systems, Computer Science, Business, or a related field
• Strong analytical thinking with the ability to break down problems and identify solutions
• Ability to interpret data, workflows, and system behaviors
• Attention to detail when reviewing incidents, documentation, and test results
• Strong verbal and written communication skills
• Ability to work collaboratively with both IT and business stakeholders
• Comfortable asking questions, clarifying requirements, and sharing ideas
• Excellent knowledge of the English language, verbal and written.
• Experience with Microsoft Excel, Word, PowerPoint.

Nice To Haves

• Basic understanding of ERP systems (Oracle, SAP, or similar) is an asset
• Familiarity with business processes such as Finance, Procurement, or Supply Chain is a plus

Responsibilities

• Learn incident and service request workflows, tools, and governance processes
• Support the monitoring, categorization, prioritization, and routing of incoming tickets
• Build familiarity with business processes, system modules, and key stakeholders
• Assisting in service request management and escalation processes
• Helping define, refine, and standardize business and IT process documentation
• Supporting knowledge base development to improve team efficiency and user experience
• Supporting transition from post go-live to sustainment support model
• Assisting with post–go-live stabilization and issue resolution
• Contributing to testing activities, including system enhancements and defect validation
• Contributing to ongoing enhancement initiatives within the Oracle Fusion ecosystem

Benefits

• A supportive learning environment, great team culture and hands-on experience and training.
• Opportunity to grow your career and connect with like-minded students.
• Complimentary shuttle bus Monday through Friday with various pick up and drop off points around North Vancouver.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree