Intermodal Services Coordinator

Port of Huntsville•Huntsville, AL

7d•$51,649 - $77,474•Onsite

About The Position

The Huntsville-Madison County Airport Authority is accepting applications for the position of Intermodal Services Coordinator. Duties include performing a variety of specialized secretarial, clerical, and technical support for the Intermodal department of the Airport Authority.

Requirements

One year of experience in supply chain, inventory or cargo management.
Two years of experience performing administrative support tasks, including Microsoft Office Suite (Outlook, Word, Excel & Adobe).
Experience in the development of spreadsheets, databases, and departmental correspondence.

Nice To Haves

Bachelor's degree in supply chain management, logistics or related field.

Responsibilities

Performing physical yard inventory and ensuring data entries upload correctly.
Responsible for order acceptance, order tracking and maintenance, accessorial management, and daily solicitation of orders from existing customers.
Container tracking/tracing, customer correspondence, and overall customer satisfaction.
Planning inbound and outbound freight based on deadlines and types of containers on the load plan.
Monitoring the movement of freight to ensure containers are mounted in a timely manner to meet customer needs.
Providing regular status reports of shipments in progress to customers.
Compiling information for calculation of lifts per man hour and other required data.
Assisting in resolving situations involving distressed loads or other trip complications.
Ensuring physical yard checks and inventories are accurate and updating the system to appropriately account for containers.
Communicating with yard personnel to determine utilization of rail cars and confirm availability.
Coordinating with rail management and crews on inbound/outbound shipments.
Executing grounding and loading of containers through customer set up requests, customer needs, and tracking.
Maintaining communication with customers, providing regular status updates and promptly addressing any inquiries.
Resolving issues with loads as they arise and escalating to supervisor and manager as needed.
Receiving and processing driver paperwork into the computer data tracking system.
Monitoring and tracking expenditures to the Intermodal operating budget.
Processing all department-related invoices into the designated computer software system.
Investigating and resolving all suspected invoice discrepancies and submitting for payment once approved.
Working closely with all IIC rail carriers, truck and ship lines to coordinate loads and satisfy customer needs.