Intermediate Liaison, Student Recruitment

University of OttawaOttawa, ON
Onsite

About The Position

The Faculty of Arts is the oldest and one of the largest faculties at the University of Ottawa. It has evolved to be one of the leading faculties on campus, recognizing the need for thinkers, communicators, and creators in the new economy. The Faculty of Arts offers students an education for today's and tomorrow's workplace, with programs in Humanities, Languages and Literatures, and Fine and Performing Arts. The Faculty is dedicated to creating a diverse, equitable, and inclusive environment for everyone. This position reports to the Supervisor, Academic Program Management, and is responsible for conducting and monitoring recruitment initiatives in target markets identified by the Official Languages and Bilingualism Institute (OLBI), the Faculty of Arts, and the University of Ottawa. The incumbent will attract and cultivate relationships with current and potential students and partners to support the University’s goals of optimizing program offerings, growing enrollment, and promoting diversity on campus.

Requirements

  • Bachelor’s degree (ex. Administration, Education, Second Language Teaching) or a related field, or an equivalent combination of education and work experience.
  • 3 years of experience in international education and recruitment, involving strategic planning and analysis, and project management.
  • Experience in writing and negotiating complex documents, including proposals, contracts, and tenders.
  • Ability to communicate effectively orally and in writing.
  • Experience in project management.
  • Ability to work under pressure, multi-task, set priorities and organize schedules to meet firm deadlines.
  • Ability to work in a team environment and to develop and maintain constructive and cooperative working relationships with others.
  • Ability to be flexible and take on additional duties as deemed necessary from time to time.
  • Bilingualism (spoken and written).

Nice To Haves

  • Knowledge of university policies, administration systems, and organizational structure is an asset.
  • International experience and knowledge of a third language is considered an asset.

Responsibilities

  • Develops and implements recruitment and business development tactical plans for target markets in line with the strategic aims of the Official Languages and Bilingualism Institute, the Faculty of Arts, and the University of Ottawa.
  • Captures and distills market intelligence to identify and pursue student recruitment opportunities within these markets.
  • Analyzes data and defines key performance indicators to assess performance against the tactical plan.
  • Develops reports for the Director, Official Languages and Bilingualism Institute, and the Vice Dean of Programs, Faculty of Arts, about the results of recruitment efforts and key market insights.
  • Responds to incoming proposal requests.
  • Develops and negotiates proposals to facilitate student recruitment into existing programs or into customized offerings.
  • Works in collaboration with the Manager and Curriculum Coordinator in the Centre for Language Learning, along with faculties and services, in conceptualizing new programs or services in line with market demands and towards developing marketing and recruitment initiatives to meet enrollment targets.
  • Works in collaboration with OLBI’s Marketing and Development team by providing market insights and relevant content for the development of the Centre for Language Learning’s promotional material including website, social media, digital marketing, and print collateral.
  • Delivers and/or facilitates presentations in person and via the web to prospective students and partners on program offerings of the Centre for Language Learning and the University of Ottawa.
  • Participates in student recruitment fairs in target markets and conducts follow-up and reporting on these recruitment trips.
  • Attends selected conferences to keep abreast of market trends and to build a network of contacts.
  • Under the supervision of the Manager, manages a portfolio of international agents responsible for student recruitment for the Centre for Language Learning.
  • Liaises and maintains regular contact with international partners such as associations, embassies, sponsors, government agencies, private sector organizations, universities, colleges, high schools, agents and marketing agencies to optimize the sector’s ability to recruit students and develop new programs.

Benefits

  • Competitive salary
  • Defined benefit pension plan
  • Group insurance coverage
  • Employee and family assistance program
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