Intermediate Field Adjuster, HYBRID (Terrace, British Columbia)

SCM Services d’assurances•Sydney, NS

45d•CA$80,300 - CA$111,500•Hybrid

About The Position

ClaimsPro LP is seeking an Intermediate Field Adjuster to join their growing team. This role operates in a Hybrid environment, supporting field requests within the Terrace, BC area. The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized through timely marketing and follow-up. The ideal candidate will have background and experience in Property and Liability claims.

Requirements

Completion of high school education.
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
At least 2 years' relevant experience in claims adjusting.
Must be able to qualify for Level 1 adjuster license in B.C.
Ongoing commitment to education and learning; pursuing CIP designation.
Effective analytical skills, including identification of cause-and-effect dynamics.
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Nice To Haves

University degree or post-secondary education related to insurance will be given preference.

Responsibilities

Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Provide a high level of customer service to clients and the insured throughout the claims process.
Participate and share ownership and responsibility for after-hours customer service requirements when required.
Perform duties assigned in compliance with established work standards, policies and procedures.

Benefits

Competitive Compensation – $67,200-93,300 per year.
Salaried plus commission-based roles with a competitive salary complemented by a performance-driven commission structure.
Additional earning potential, giving you the opportunity to maximize your income based on results.
Pay-for-Performance Incentives
Work-Life Balance & Hybrid/Remote Work Opportunities
E-flex Benefits Program & Wellness Initiatives
Registered Retirement Savings Plan (RRSP) with 2% Match
Training, Career Development, and Employee Recognition Programs
Reimbursement for Adjusting Licenses and Dues
Employee Referral Bonuses
Employee Perks (access to vendor discount programs)
Relocation assistance for candidates relocating within Canada.