Intermediate Field Adjuster, HYBRID (Terrace, British Columbia)

SCM Insurance ServicesSydney, NS
CA$67,200 - CA$93,300Hybrid

About The Position

We have an existing opportunity to add a Field Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Terrace, BC area. This is an excellent opportunity to relocate within Canada! The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property and Liability claims.

Requirements

  • Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
  • Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
  • At least 2 years' relevant experience in claims adjusting
  • Must be able to qualify for Level 1 adjuster license in B.C.
  • Ongoing commitment to education and learning; pursuing CIP designation.
  • Effective analytical skills, including identification of cause-and-effect dynamics
  • Able to draw valid conclusions and effectively communicate them.
  • Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
  • Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Nice To Haves

  • background/experience in Property and Liability claims.

Responsibilities

  • Prompt contact and follow up with policy holders and claimants.
  • Investigate the cause and report to clients with solid recommendations.
  • Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages
  • Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
  • Throughout the claims process, you will provide high level of customer service to clients and the insured.
  • You will participate and share ownership and responsibility for after-hours customer service requirements when required
  • Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Benefits

  • Pay-for-Performance Incentives
  • Work-Life Balance & Hybrid/Remote Work Opportunities
  • E-flex Benefits Program & Wellness Initiatives
  • Registered Retirement Savings Plan (RRSP) with 2% Match
  • Training, Career Development, and Employee Recognition Programs
  • Reimbursement for Adjusting Licenses and Dues
  • Employee Referral Bonuses
  • Employee Perks (access to vendor discount programs)
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