Senior Property Adjuster, Field, HYBRID (Calgary, AB)
SCM Insurance Services•Calgary, AB
•Hybrid
About The Position
We have an existing opportunity to add a Senior Property Field Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Calgary area. The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in property.
Requirements
- Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
- Minimum of 5 years + of relevant experience with property claims.
- Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
- Level 1 Alberta Adjuster’s license, or currently pursuing exam
- Ongoing commitment to education and learning, preferably pursuing CIP designation as well.
- Effective analytical skills, including identification of cause-and-effect dynamics
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Responsibilities
- Prompt contact and follow up with policy holders and claimants.
- Investigate the cause and report to clients with solid recommendations.
- Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
- Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
- Throughout the claims process, provide high level of customer service to clients and the insured.
- Participate and share ownership and responsibility for afterhours customer service requirements when required
- Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Benefits
- Accommodations are available on request for candidates throughout the recruitment and assessment process.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
