Interior Design/ Furniture Sales Professional - Pittsburgh, PA

Ethan Allen Global Inc•Pittsburgh, PA
•Onsite

About The Position

Ethan Allen Retail, Inc. is hiring an experienced Interior Design/Furniture Sales Professional for its South Hills of Pittsburgh design studio. The role combines interior design and sales, serving returning clients and new retail customers in the design studio, remotely, online, and in customers’ homes. The professional creates individualized residential design solutions using Ethan Allen products and services, including space planning, fabric coordination, product selection, and overall project design. The position operates in a flexible, relationship-based selling environment. Success includes developing designs that reflect customer preferences and budgets, meeting performance goals, providing attentive service before and after the sale, and building relationships in the local community and related industries. Associates use company systems and technology to design projects, prepare presentations, manage customer relationships, and enter orders. The posting describes the position as onsite, requiring weekend work, and available as either part-time or full-time. Compensation includes a minimum annual recoverable draw of $50,000, paid biweekly. Pay is incentive-based, with total earnings determined by monthly net written revenue from retail purchases and design project orders. Earnings are uncapped, and actual compensation depends on individual performance. Benefits include an employee purchase program, paid time off, and a selection of insurance, retirement, savings, and support plans, with some benefits limited to full-time associates.

Requirements

  • A bachelor’s degree or equivalent in a design-related field from an accredited institution and at least one year of practical interior design experience, or five years of experience in a related field.
  • Broad knowledge of interior design and effective sales techniques.
  • Working knowledge of online sales and design tools.
  • Good listening skills and excellent oral and written communication skills.
  • A general understanding of using social media and grassroots marketing to develop a book of business.
  • A valid driver’s license, unless the associate establishes to the company’s satisfaction that an alternate means of transportation is available during all business hours and enables performance of the job duties.
  • Intermediate competency with digital floor-planning technology.
  • Experience using interactive visualization technology such as augmented reality, virtual reality, or other tools.
  • Willingness and ability to learn new technologies.

Nice To Haves

  • Proven experience using social media and grassroots marketing to develop a book of business.
  • Experience with 3D applications.

Responsibilities

  • Create design solutions that align with customers’ preferences and budgets.
  • Sell Ethan Allen products and services.
  • Represent the Ethan Allen brand in customer interactions; greet design-center customers, establish rapport, and obtain appointments and in-home consultations.
  • Make home calls to assess customer needs and provide individualized design solutions intended to close sales.
  • Use grassroots marketing and social media platforms to develop and grow the business.
  • Educate customers about Ethan Allen’s complimentary design service and tailor the level of design assistance to their preferences.
  • Stay current on design and color trends.
  • Coordinate with the team to provide customer service before and after the sale, including timely updates about order status and delays.
  • Participate in required corporate marketing and training programs.
  • Educate customers about Ethan Allen-sponsored financing options.
  • Contribute to developing and maintaining the design center’s portfolio.
  • Use corporate systems and technology to design projects, create presentations, and provide professional service.
  • Enter orders using the retail point-of-sale system.
  • Help maintain a neat and orderly design center.
  • Work with design center leadership and Design Consultants on business and grassroots marketing plans, monitor their effectiveness, and suggest changes to achieve goals.
  • Use tools such as the 3-D Room Planner, CRM, and Live Chat to build project volume and productive client relationships.
  • Use appropriate social media to increase personal and Ethan Allen visibility and build relationships with outside talent and the local market.
  • Perform other duties as required.

Benefits

  • Employee Purchase program.
  • Paid Time Off.
  • 401(k) plan with employer contributions.
  • Multiple medical plans with prescription drug coverage.
  • Health Savings Account with employer contributions.
  • Dental plan.
  • Vision plan.
  • Basic group term life and accidental death and dismemberment insurance.
  • Supplemental group term life and AD&D insurance.
  • Dependent group term life insurance.
  • Short- and long-term disability for full-time associates.
  • Business travel accident life insurance.
  • Flexible Spending Accounts for health care and dependent care.
  • Commuter savings plans for public transit and parking.
  • Voluntary whole life insurance.
  • Voluntary critical care insurance.
  • Voluntary accident insurance.
  • Employee Assistance Program.
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