Interior Design Sales Professional

Ethan Allen•Ft. Lauderdale, FL

About The Position

The Design Consultant works with customers to create individualized interior design solutions and sell Ethan Allen products and services. Projects may include space planning, fabric coordination, product selection, and overall design. The role combines relationship-based sales with design services, and success is measured by sales goals, performance categories, and benchmarks that contribute to both individual and Design Center results. Some projects may be completed through a team or partnership-based approach. Design Consultants represent the Ethan Allen brand, develop and maintain client relationships, make regular home calls, and use grassroots marketing, social media, and company technology to build business. They coordinate with colleagues to provide service before and after the sale, keep customers informed about order status, and contribute to the Design Center’s portfolio and business plans. Compensation is incentive-based and determined by commissions earned under the Design Consultant Incentive Compensation Plan. The position is full-time.

Requirements

High school diploma or equivalent, with relevant work experience.
At least one year of practical interior design experience.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of online sales and design tools.
Good listening skills and excellent oral and written communication skills.
General understanding of using social media and grassroots marketing to develop a book of business.
Valid driver’s license, unless an acceptable alternative means of transportation is established to the Company’s satisfaction for use during all business hours.
Intermediate competency using digital floor-planning technology.
Willingness and ability to learn new technologies.
Ability to meet or exceed Minimum Monthly Sales and other benchmarks determined by Ethan Allen.
Skill in using social media and digital channels for online interaction and connection in accordance with Ethan Allen’s Social Media Policy.

Nice To Haves

Bachelor’s degree or equivalent in a design-related field from an accredited institution.
Proven experience.
Experience with 3D applications.
Experience using interactive technologies to view design concepts, such as augmented reality, virtual reality, and other visualization tools.

Responsibilities

Create design solutions that reflect customers’ preferences and budgets, including space planning, fabric coordination, product selection, and overall project design.
Sell Ethan Allen products and services and represent the Ethan Allen brand in customer interactions.
Greet customers professionally in the Design Center, establish rapport, and obtain appointments and in-home consultations.
Make regular home calls to assess customer needs and provide individualized design solutions intended to close sales.
Use grassroots marketing and social media to develop and grow the business and promote the Ethan Allen brand.
Educate customers about Ethan Allen’s complimentary design services and available sponsored finance options.
Stay current on design and color trends to create fashionable design solutions.
Coordinate with the team to provide customer service before and after the sale, including promptly communicating order status and delays.
Participate in corporate-sponsored marketing and training programs.
Contribute to the development and ongoing upkeep of the Design Center portfolio.
Use corporate systems and technology to design projects, create presentations, and provide professional service.
Enter orders using the retail point-of-sale system.
Help maintain a neat and orderly Design Center.
Work with Design Center leaders and other Design Consultants to develop and monitor business and grassroots marketing plans, suggest modifications, and work toward written goals.
Use technology such as 3-D Room Planner, CRM, and Live Chat to build project volume and productive relationships with prospective and current clients.
Use appropriate social media, including Facebook and Instagram, to increase personal and Ethan Allen brand presence.
Build relationships with outside talent and develop a local professional network, including through social media such as LinkedIn.
Perform other duties as required.

Benefits

401(k) plan with employer contributions
Medical plans with prescription drug coverage
Health Savings Account with employer contributions
Dental plan
Vision plan
Basic and supplemental group term life and accidental death and dismemberment insurance
Dependent group term life insurance
Short- and long-term disability
Business travel accident life insurance
Health care and dependent care flexible spending accounts
Commuter savings plans for public transit and parking
Voluntary whole life insurance
Voluntary critical care insurance
Voluntary accident insurance
Employee assistance program