Interior Design/ Furniture Sales Professional - Pittsburgh, PA

Ethan Allen•Pittsburgh, PA

21d•Onsite

About The Position

Ethan Allen Retail, Inc. is seeking an experienced Interior Design/Furniture Sales Professional for its South Hills of Pittsburgh design center. The role works with returning clients and new retail customers in the design studio, remotely, online, and in customers’ homes to create individualized residential design solutions using Ethan Allen products and services. Work includes space planning, fabric coordination, product selection, and overall project design. The position combines design and sales in a flexible, relationship-based selling environment, with performance measured across teamwork, customer service, communication, decision making, project development, presentation, and technical skills. Professionals are expected to build community and trade relationships and market themselves across multiple channels. The position is onsite and requires weekend work. The employer is hiring for either a part-time or full-time schedule. Compensation includes a minimum annual recoverable draw of $50,000 paid biweekly, with incentive-based total earnings tied to monthly net written revenue from retail purchases and placed design-project orders. Associates are expected to meet or exceed minimum monthly standards and other benchmarks; the role has unlimited earning potential under its draw-based pay structure. Actual compensation is determined by individual performance.

Requirements

Bachelor’s degree or equivalent in a design-related field from an accredited institution and at least one year of practical interior design experience, or five years of experience in a related field.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of online sales and design tools.
Good listening skills and excellent oral and written communication skills.
General understanding of using social media and grassroots marketing to develop a book of business.
Valid driver’s license, unless an acceptable alternate means of transportation is established with the Company and available during all business hours.
Intermediate skill competency using digital floor-planning technology.
Willingness and capability to learn new technologies.

Nice To Haves

Proven experience is preferred.
Experience using interactive technology to view design concepts, including augmented reality, virtual reality, and other visualization tools.
3D applications experience is a plus.

Responsibilities

Create design solutions aligned with customers’ preferences and budgets.
Sell Ethan Allen products and services and represent the brand in customer interactions.
Greet customers in the design center, establish rapport, and obtain appointments and in-home consultations.
Make regular home calls to evaluate customer needs and provide individualized design solutions intended to close sales.
Use grassroots marketing and social media to develop and grow the business and build a personal and company presence.
Educate customers about complimentary design services and available Ethan Allen financing options.
Stay current on design and color trends.
Coordinate with the team to provide service before and after sales, including promptly updating customers about order status and delays.
Participate in corporate-sponsored marketing and training programs as required.
Contribute to the development and ongoing upkeep of the design center portfolio.
Use corporate systems and technology to design projects, create presentations, and provide professional service; enter orders in the retail point-of-sale system.
Help maintain a neat and orderly design center.
Work with design center leadership and design consultants to develop and monitor business and grassroots marketing plans, exceed written goals, and suggest plan changes to achieve objectives.
Use technology such as 3-D Room Planner, CRM, and Live Chat to build project volume and productive client relationships.
Build relationships with outside talent through social media and other channels.
Perform other duties as required.