Interim Support Lead Part Time-6146 Warner Robins, GA

Five Below•Warner Robins, GA

6d•Onsite

About The Position

The Interim Support Lead ensures every customer enjoys an outstanding shopping experience at Five Below. Reporting to the Store Manager, this temporary member of the management team supports the business during its busiest time of year or covers a management member’s leave of absence. The role assists with front-end operations, cash management, merchandising, cleanliness, safety, and sales, and takes on Manager on Duty responsibilities during assigned shifts. The position offers an opportunity to gain leadership experience while embracing Five Below’s values and supporting store operations.

Requirements

High school graduate or equivalent.
At least 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
Ability to operate a cash register, computer, handheld devices, phone, walkie, and mobile devices.
Ability to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
Ability to frequently climb ladders, kneel, bend, twist, stoop, and move between the sales floor and stock room.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide customers with personal, welcoming service.
Train crew members on the B.E.S.T. customer service experience and help ensure fast, friendly checkouts.
Help oversee store associates’ daily activities and support effective performance and excellent customer service.
Assist with receiving, unpacking, and organizing new stock for placement on the sales floor.
Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
Manage store opening or closing procedures, including securing cash, locking doors, setting alarms, and preparing for smooth operations.
Support associate onboarding and ongoing training in store policies, product knowledge, and operating procedures.
Drive sales and control expenses by seeking ways to improve merchandising, staff performance, and customer service.
Partner with store leadership on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.