Interim Support Lead Part Time-6146 Warner Robins, GA

Five Below•Warner Robins, GA

4d•Onsite

About The Position

The Interim Support Lead is a temporary member of the store management team who supports the business during its busiest time of year or covers a management team member’s leave of absence. Reporting to the Store Manager, this role helps ensure customers have an outstanding shopping experience and may serve as Manager on Duty during assigned shifts, taking responsibility for store operations, staff management, customer service, and urgent issues. The role supports front-end operations, cash management, merchandising, cleanliness, safety, and sales. This is an hourly position with a starting pay of $11.50.

Requirements

High school graduate or equivalent.
At least 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
Ability to frequently climb and descend ladders and kneel, bend, twist, and stoop.

Nice To Haves

College experience preferred.

Responsibilities

Ensure crew members provide customers with positive personal interactions and an outstanding shopping experience.
Train crew members on the B.E.S.T. customer service experience and help ensure fast, friendly checkout.
Help oversee store associates’ daily activities and their customer service and work performance.
Assist with receiving, unpacking, and organizing stock for efficient placement on the sales floor.
Act as Manager on Duty when needed, overseeing store operations, staff, customer service, and urgent issues.
Open or close the store, including securing cash, locking doors, setting alarms, and preparing for daily operations.
Support associate onboarding and ongoing training on store policies, product knowledge, and operational procedures.
Drive sales and control expenses by improving merchandising, staff performance, and customer service.
Partner with the store leadership team on merchandising procedures and World Recovery.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
Perform additional responsibilities as determined by the Store Manager based on store needs.