Interim Store Manager

Five Below•Charlottesville, VA

About The Position

The Interim Store Manager leads store operations and team performance while delivering a positive customer experience. The role requires a visible, hands-on leader who coaches and develops associates, maintains effective store execution, manages labor to match business needs and budget, drives sales, and builds a positive, high-performing team culture. The manager adapts to changing priorities and takes ownership of results. The position is primarily active on the sales floor, with real-time coaching and decision-making, as well as structured planning for associate development, labor and volume, and store performance. Success is assessed through sales and labor results, customer feedback, store scorecard performance, team development and retention, and operational execution and compliance. This hourly position starts at $16.00 and includes bonus opportunities tied to store success. The posting describes a full benefits package and employee discount, along with career growth and recognition opportunities.

Requirements

  • High school graduate or equivalent.
  • At least 18 years old.
  • Minimum 3 years of management experience preferred.
  • 5–10+ years of leadership experience leading teams and delivering results.
  • Experience managing a store or large department; retail experience is preferred but not required.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
  • Excellent verbal and written communication skills.
  • Ability to multitask, think creatively, and maintain composure under pressure.
  • Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
  • Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
  • Ability to lift, push, or pull up to 25 pounds and move merchandise to heights of 5–10 feet.
  • Ability to operate ladders, pallet jacks, and handheld devices.
  • Ability to remain in a stationary, upright position for 80% of the time and frequently move around the sales floor and stockroom.
  • Ability to occasionally climb and descend ladders and frequently kneel, bend, twist, and stoop.
  • Ability to perform all essential job functions in compliance with applicable federal, state, and local laws.

Nice To Haves

  • Promotion from an assistant manager or co-manager role.
  • Retail management experience.
  • Experience in fast-paced, high-volume, or high-complexity store environments.

Responsibilities

  • Lead from the sales floor and serve as the visible face, voice, and pace of the store.
  • Coach, give feedback to, develop, and celebrate team members.
  • Oversee store operations, including freight flow, store zones, and priorities.
  • Manage labor by adjusting staffing to business needs while staying within budget.
  • Drive sales by modeling selling behaviors, guiding the team, and supporting customer satisfaction.
  • Build a positive, fun, and high-performing team culture.
  • Adapt to changing priorities and take accountability for outcomes.
  • Conduct development check-ins and coaching conversations.
  • Plan labor and volume and use company resources and programs.
  • Direct associates and assist customers on the sales floor; retrieve and put away merchandise as needed.
  • Operate a computer and printer frequently and a cash register occasionally.

Benefits

  • Competitive pay with bonus opportunities tied to store success.
  • Medical, dental, and vision coverage.
  • 401(k).
  • Employee discount.
  • Career growth and development opportunities.
  • Recognition for accomplishments and contributions.
  • Supportive culture that values work-life balance.
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