Interim Retail Operations Manager

Russell Stover•Kansas City, MO

About The Position

The Interim Retail Operations Manager helps ensure assigned retail stores operate efficiently by overseeing inventory, cash handling, sales and payment audits, compliance, and operational processes. The manager partners with store teams and corporate stakeholders to identify improvement opportunities, implement solutions that improve performance, and support a seamless customer experience. The role balances company standards with store-level realities and supports teams across multiple locations. The position involves analyzing store operations, improving processes, monitoring inventory, coordinating restocking, maintaining accurate records, and supporting store procedures. When directed, the manager may assist stores facing staffing challenges by helping with day-to-day operations and covering retail shifts. The role requires travel to retail locations for hands-on operational support and improvement work. When visiting manufacturing plants, the employee must follow Good Manufacturing Practices and food safety standards, complete and follow FSQA training and programs, report food safety hazards or process deviations to the designated plant supervisor, and contribute to the company’s Food Safety Culture. Other duties may be assigned.

Requirements

At least 5 years of retail management, sales, or operations experience, or at least 2 years of multi-unit retail management experience.
Strong analytical, problem-solving, and relationship-building skills.
Ability to frequently lift up to 5 pounds and periodically lift up to 50 pounds.
Ability to constantly stand, bend, reach, and work with hands.
Ability to travel domestically to retail locations up to 95% of the time.
Excellent communication skills and ability to speak, read, and write English fluently, with or without an accommodation.

Nice To Haves

Bachelor’s degree.
Familiarity with inventory systems, retail logistics, and compliance programs.

Responsibilities

Analyze store operations, identify inefficiencies, and implement improvements to enhance performance and the customer experience.
Monitor inventory levels, coordinate restocking activities, and maintain accurate inventory records.
Support store teams with operational procedures.
When directed, assist stores facing staffing challenges by supporting day-to-day operations and covering retail store shifts as needed.
Travel to store locations to implement operational improvements and provide hands-on support to store teams.
When visiting manufacturing plants, adhere to Good Manufacturing Practices and food safety standards.
Complete and follow FSQA training and programs to meet regulatory requirements and support consumer safety and plant food safety and quality objectives.
Promptly report and take appropriate action on observed or potential food safety hazards, process deviations, or non-conformities by notifying the designated plant supervisor.
Contribute to continuous improvement of the company’s Food Safety Culture.
Perform other duties as assigned.