Interim Manager, Peer to Peer Fundraising (Leave Coverage)

Medecins Sans Frontieres (Doctors Without Borders) - United States•New York, NY

7h•$88,822 - $133,233•Hybrid

About The Position

Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to people in need, regardless of race, ethnicity, religion, or politics. MSF USA is one of 24 sections supporting the global movement through staff recruitment, fundraising, advocacy, and communications. The organization welcomes candidates from diverse backgrounds to join its social mission. The Interim Manager, Peer to Peer Fundraising (Leave Coverage) is responsible for the day-to-day execution of Doctors Without Borders' community fundraising programs. This role oversees peer-to-peer campaigns, Facebook fundraising, supporter engagement, fundraising platforms, rapid response fundraising support, and related program operations to meet annual revenue targets. The Manager collaborates with various departments and external stakeholders to ensure smooth program operations, timely supporter assistance, on-schedule campaign delivery, and accurate performance tracking and reporting. This is a hands-on position for a driven, collaborative, organized, and adaptable individual comfortable managing multiple priorities and supporting diverse fundraising programs, projects, and stakeholders.

Requirements

Minimum 5 years of relevant experience in community fundraising, peer-to-peer fundraising, digital fundraising, nonprofit marketing, supporter engagement, or related fields.
Minimum 2 years of experience working with fundraising, community engagement, and supporter platforms such as DonorDrive, GoodUnited, Facebook Fundraising, Tiltify, Salesforce, or similar tools.
Minimum 2 years experience working with CRM and marketing technology platforms, including Salesforce and related fundraising systems.
Minimum 5 years of experience managing fundraising campaigns, supporter engagement programs, community fundraising initiatives, or fundraising events from planning through execution and reporting.
Proven advanced project management skills, including producing project timelines, closeout analytics reports and narrative documents.
Ability to manage multiple priorities and respond quickly to time-sensitive fundraising opportunities, including emergency and rapid response fundraising efforts.
Ability to work with a minimum of supervision.
Experience in Prospecting: Pursue strategic opportunities in coherence with MSF-USA´s strategy, that create long-term value for the movement by identifying and developing new audience segments or donors for its mission.
Experience in Donor Cultivation, Engagement and Management: Build trust and loyalty with potential and existing donors. Take overall responsibility for designing, developing, and delivering the donor engagement strategy.
Experience in Fundraising: Secure reliable, sustainable, and efficient resources in alignment with MSF-US commitments.
Experience in Brand Positioning: Drive awareness and consideration through brand positioning based on the brand strategy and implement brand plans.
Experience in Best-in-Class Fundraising Systems and Capabilities: Deploy and champion the latest technological systems and capabilities that push the boundaries of what Development can produce for its donors.
Experience in Marketing Execution: Lead a significant channel, product, or service within the larger marketing program, managing planning, delivery, or both.
Experience in Fundraising Events - Development & Design: Manages the development and execution of fundraising events, including ideation, planning, and business case development.
Experience in Stakeholder Management: Plan and deliver stakeholder engagement activities to develop effective project working relationships and to ensure that stakeholder needs and concerns are identified and met.
Experience in Project Management: Manage a portfolio of projects while reporting to senior colleagues.
Experience in Marketing Communications: Manage the development and delivery of innovative, DEI-driven marketing communications and storytelling in a variety of media for a significant channel or area to increase engagement and revenue.
Experience in Insights & Reporting: Prepare and coordinate the completion of various data and analytics reports.
Complexity and Problem-Solving Skills: Adapt to changing circumstances, demonstrating a mindset capable of thriving in various scenarios. Assess situations and environments swiftly and accurately, acting with promptness and sound judgment. Identify, analyze, and capitalize on marketing opportunities. Establish expertise, authority, and trust efficiently and effectively. Focus MSF-USA on fulfilling the needs of peer-to-peer fundraising audiences.
Behavioral Competencies: THOUGHT: How MSF USA staff understand the organization, manage complexity, and contribute by creating the new and different. People Focus, Manages Complexity, Global Perspective, Cultivates Innovation, Strategic Mindset. RESULTS: MSF USA staff achieve results by cultivating a forward-thinking environment that produces solutions for changing stakeholder needs. Drives Results, Ensures Accountability. PEOPLE: MSF USA staff understand their impact on others through collaboration and inclusion of different perspectives to achieve common goals. Collaborates, Communicates Effectively, Values Differences, Builds Effective Teams, Manages Conflict, Builds Networks, Drives Vision and Purpose. SELF: MSF USA staff demonstrate self-awareness by having an open mindset and by continuously seeking opportunities to learn, grow, and improve. Instills Trust, Manages Ambiguity, Situational Adaptability, Being Resilient.
Technical Competencies: Plans and Aligns, Financial Acumen, Tech Savvy, Data Collection and Analysis, Project Management Skills, Presentation and Written Communication Skills, Organizational Insight.

Nice To Haves

Experience with DonorDrive, GoodUnited, Facebook Fundraising, Tiltify, Salesforce, or similar tools.
Experience with CRM and marketing technology platforms, including Salesforce and related fundraising systems.

Responsibilities

Manage the day-to-day execution of Doctors Without Borders' community fundraising programs.
Oversee peer-to-peer campaigns, Facebook fundraising, supporter engagement, and fundraising platforms.
Provide rapid response fundraising support and manage related program operations.
Ensure program meets annual revenue targets.
Collaborate with Community Fundraising, Integrated Channel Marketing, Development Operations, vendors, and internal stakeholders.
Ensure fundraising programs run smoothly, supporters receive timely assistance, and campaigns are delivered on schedule.
Track and report on program performance.
Lead a significant channel, product, or service within the larger marketing program, managing planning and delivery.
Manage the development and execution of fundraising events, including ideation, planning, and business case development.
Foster relationships with diverse content creators and fundraisers.
Manage post-event reports and analysis to measure success.
Plan and deliver stakeholder engagement activities.
Manage a portfolio of projects while reporting to senior colleagues.
Manage the development and delivery of marketing communications and storytelling for a significant channel or area.
Prepare and coordinate the completion of various data and analytics reports.
Pursue strategic opportunities in coherence with MSF-USA´s strategy, that create long-term value for the movement by identifying and developing new audience segments or donors for its mission.
Build trust and loyalty with potential and existing donors.
Take overall responsibility for designing, developing, and delivering the donor engagement strategy.
Secure reliable, sustainable, and efficient resources in alignment with MSF-US commitments.
Drive awareness and consideration through brand positioning based on the brand strategy and implement brand plans.
Deploy and champion the latest technological systems and capabilities that push the boundaries of what Development can produce for its donors.
Assess situations and environments swiftly and accurately, acting with promptness and sound judgment.
Identify, analyze, and capitalize on marketing opportunities.
Establish expertise, authority, and trust efficiently and effectively.
Focus MSF-USA on fulfilling the needs of peer-to-peer fundraising audiences.