Interim Assistant Community Manager - Lucia at Aviara

Greystar • Carlsbad, CA

2d • $28 - $30 • Onsite

About The Position

The Interim Assistant Community Manager supports the Community Manager in overseeing the financial and operational functions of a stabilized, 249-unit apartment community. The role handles accounting and bookkeeping, monthly close-out and financial reporting, invoice processing, rent and fee collection, bank deposits, dispositions, account reconciliations, and the use of property management software to record and report the community’s financial activity.

The position also supports resident relations, lease enforcement, evictions and move-outs, vendor payment processes, leasing and marketing, and owner communications. When the Community Manager is absent, the Assistant Community Manager acts as the on-site supervisor, coordinating daily work and maintenance and make-ready activities while ensuring operations comply with company policies and practices. The listed schedule is Sunday through Thursday, 9 a.m. to 6 p.m., subject to change based on business needs. The role is based in Carlsbad, California, and pays $28.00–$30.00 per hour.

Requirements

• At least 1–3 years of relevant residence-life and/or property-management experience demonstrating skills in community operations, sales, marketing, customer service, financial records, revenue generation, and team coordination.
• Understanding of lease terms, lease enforcement, and collections.
• Excellent written and verbal communication skills.
• Detail-oriented and self-motivated, with the ability to work independently and collaboratively.
• Hold licenses and/or certifications required by state and local jurisdictions.
• Valid driver’s license to drive a golf cart on the property.
• Demonstrated proficiency with internet, word-processing, spreadsheet, and database-management programs.
• Strong proficiency with property-management software such as Yardi, OneSite, or Entrata.
• Ability to access all exterior and interior parts of the property and its amenities.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

• Bachelor’s degree in Business Management, Communications, or a related field from an accredited college or university.
• Experience with Yardi, Microsoft Suite, and Ops tech.
• One to two years of assistant community management experience.

Responsibilities

• Complete daily financial transactions, including collecting and posting rent, fees, and other payments; preparing bank deposits; reconciling bank accounts; preparing financial reports; and processing invoices and payables.
• Use property management software, including Yardi or OneSite, to enter transactions accurately and complete updates and backups that maintain system integrity.
• Review resident files and accounting records for unpaid or late fees, communicate with residents about balances, collect delinquencies, and enforce lease terms.
• Review vendor, contractor, and service-provider invoices; verify work performed or products purchased; obtain Community Manager approval; code charges; and coordinate payment-related communication.
• Follow established eviction procedures, including notice requirements, resident evictions, and representation of the community in court hearings or eviction proceedings as required.
• Process resident move-outs by reviewing lease and notice terms, applying applicable deposit and lease-cancellation fees, and completing dispositions according to established procedures and legal requirements.
• Respond to resident complaints, questions, and requests promptly and take appropriate action to resolve service issues and support resident satisfaction and retention.
• Act as the on-site supervisor when the Community Manager is absent by organizing and delegating work, coordinating maintenance and make-ready tasks, and managing compliant community operations.
• Support the client or owner relationship through meetings, community tours, performance updates, and responses to owner requests.
• Assist with leasing and marketing by greeting prospects, gathering information through Guest Cards, showing apartments and models, closing leases, obtaining deposits, and assisting with applications and credit verification.
• For California properties, review completed move-in files before submitting them to the Community Manager for review and approval.

Benefits

• Employee Assistance Program.
• Paid sick time.
• The position may be eligible for weekly, monthly, and/or quarterly bonus programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed