Interdisciplinary Minors Student Peer Advisor and Office Assistant

Chapman University Careers•Irvine, CA

20d

About The Position

The Interdisciplinary Minors Student Peer Advisor and Office Assistant is a key role within the Interdisciplinary Minors Program department. Throughout the academic year, the Peer Advisor hosts appointments for students to provide guidance and information within their minor. The advisor will utilize their own academic experience in peer advising to encourage students in their own endeavors. Outside of advising, they will offer clerical and event planning support to the Peace & Justice Studies and Interdisciplinary Minors Administrative Assistant.

Requirements

Little to minimal prior experience.
Ability to learn support process.
Familiarity with Microsoft Office Suite.

Responsibilities

Contribute to a professional, helpful, welcoming atmosphere and maintain a positive attitude for faculty, staff, students, and visitors of the department.
Hold and manage calendar for in-person and virtual appointments and be available during defined drop-in hours. Meetings should be scheduled for 15-30 minutes per student.
Complete the Peer Advisor Accountability Tracking sheet via Peer Advisor Canvas Den for every student interaction, email, in-person, or virtual.
Respond to all email and phone inquiries in a timely and professional manner.
Perform basic intake analysis to determine if they can assist the student themselves or should refer the student to the appropriate department, college, or campus-level resource.
Explain and guide students on the importance and relevancy of Program Advisors to assist with enrolling in waitlisted classes, major-related questions, and graduating on schedule.
Strive constantly to be accurate and honest in all communication.
Attend all training sessions and Peer Advisor meetings.
Act as the Office Assistant by supporting the Department’s Administrative Assistant with general, day-to-day administrative, operational, and clerical tasks related to the office.
Maintain office inventory.
Provide support for a variety of department events including but not limited to International Day of Peace.
Connect with prospective and incoming students regarding the major program and share student experiences.