Interconnection Coordinator

Portland General Electric Company • Portland, OR

2d

About The Position

At Portland General Electric (PGE), the Interconnection Coordinator helps connect customer clean-energy projects to the grid. The role guides net metering and other specialized customer-program applications from initial inquiry through approval, reviewing applications according to Oregon Administrative Rules, applicable tariffs, project tier, and interconnection type. This is a high-volume, time-sensitive position that coordinates application review, approvals, inspections, and permission to operate while maintaining application and issue-resolution databases.

The coordinator works with customers, engineering departments, project managers, subject matter experts, strategic partners, consultants, contractors, and internal teams to support project planning and successful interconnection. Work includes coordinating project scope, requirements, schedules, deliverables, meetings, site visits, equipment purchase orders, invoices, payments, and project-status reporting. The role also develops and maintains manuals and customer emergency procedures, documents process changes and improvements, communicates operating standards, and participates in Net Metering program improvements.

The position requires high school education and either a bachelor’s degree with one year of technical experience or at least five years of utility experience, including one year in an energy-related technical field. A bachelor’s degree is preferred. The work involves office and field environments, frequent local travel within PGE’s service territory, occasional overnight travel, and the ability to work variable or shift schedules, long hours, and on-call schedules. Employees may be called upon to assist during storms or other company emergencies.

Requirements

• High school diploma required.
• Bachelor’s degree with one year of technical experience, or at least five years of utility experience with one year in an energy-related technical field such as solar, metering, facility operations, or energy efficiency.
• Intermediate knowledge of special customer programs and applicable regulations, procedures, and policies.
• Working knowledge of PGE’s service territory, business contracts, tariffs, and project-planning steps and elements.
• Basic knowledge of billing practices, purchasing procedures and processes, PGE’s business model and funding structure, marketing and sales processes, and electrical power systems.
• Basic knowledge of the Windows operating system and Adobe Acrobat.
• Working skills using Microsoft Office, including Excel, Word, and Outlook.
• Ability to maintain confidentiality concerning business processes, prospective customers, and staff issues.
• Ability to manage multiple projects and provide detailed oversight of timelines and regulatory requirements with minimal supervision.
• Intermediate analytical thinking, customer focus, interpersonal, problem-solving, and written and oral communication skills; working decision-making and organization and prioritization skills.
• Ability to meet response times and deadlines, follow accuracy standards, make and follow through on decisions, collaborate effectively, communicate and solve problems under stress, adapt to frequent change, and apply feedback to improve work.
• Ability to adhere to a pre-established schedule and attendance standards, work long hours and variable or shift schedules, work on-call, and report to work during severe inclement weather.
• Ability to travel or commute daily within the service territory and occasionally overnight inside or outside the service territory.
• Ability to use a computer regularly for an entire work shift and lift, push, pull, and carry up to 10 pounds.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Track and coordinate applications through review, approval, inspection, and issuance of permission to operate, using existing tools and maintaining the application database.
• Process and respond to inquiries and applications for specialized customer programs, including net metering and solar payment programs.
• Determine application completeness according to tariffs and company requirements, identify the project tier, determine whether further study is required, and coordinate completion of required documents.
• Track customer issues, assist with resolution, and maintain a database of issues and resolutions.
• Coordinate with engineering departments, including protection, metering, and billing, to facilitate customer interconnection.
• Determine billing amounts, process invoices, verify payments, and resolve billing disputes and discrepancies.
• Work with project managers and subject matter experts to develop project scope, requirements, schedules, and deliverables.
• Develop purchase orders for PGE equipment used for customer grid interconnection.
• Monitor, track, and report project status and milestones to management, senior staff, and others.
• Coordinate project review meetings and other meetings, including site visits for testing and commissioning projects.
• Develop and maintain manuals, analyze and document procedural changes and improvements, and prepare emergency procedures for customers.
• Communicate operating and performance standards and procedures to customers, strategic partners, internal departments, consultants, and contractors.
• Participate in process-improvement efforts for the Net Metering program.

Benefits

• A total rewards package designed to reward contributions and support employee well-being and professional development.
• Performance-based incentive bonus, with total compensation commensurate with experience, skills, qualifications, education, training, and internal equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED