Interconnection Coordinator

Portland General Electric • Portland, OR

3d

About The Position

At Portland General Electric (PGE), the Interconnection Coordinator helps connect customer clean-energy projects to the grid. The role guides net metering and other specialized customer-program applications from initial inquiry through approval, reviewing applications according to applicable Oregon Administrative Rules, tariffs, and company requirements and determining project tier and whether additional study is needed.

This is a fast-paced, high-volume position coordinating application reviews, approvals, inspections, and permission to operate. The coordinator works with customers, project managers, engineering groups, strategic partners, consultants, and contractors; tracks project status and customer issues; coordinates billing and equipment purchasing; and develops and communicates procedures. The role also supports process improvements for PGE’s Net Metering program.

The position requires regular computer use and work in office and field environments. Travel is frequent within the service territory and overnight travel is occasional. The schedule may vary and includes the ability to work long hours, shifts, and on-call schedules, report during severe inclement weather, and assist with storms or other company emergencies.

Requirements

• High school diploma required.
• Bachelor’s degree and one year of technical experience, or at least five years of utility experience including one year in an energy-related technical field such as solar, metering, facility operations, or energy efficiency.
• Intermediate knowledge of special customer programs and applicable regulations, procedures, and policies.
• Working knowledge of PGE’s service territory, business contracts, tariffs, and project-planning steps and elements.
• Basic knowledge of billing practices, purchasing procedures and processes, PGE’s business model and funding structure, marketing and sales processes, and electrical power systems.
• Basic knowledge of Windows and Adobe Acrobat; working skills with Microsoft Office, including Excel, Word, and Outlook.
• Ability to maintain confidentiality and oversee multiple projects, timelines, and regulatory requirements with minimal supervision.
• Analytical thinking, customer focus, decision-making, interpersonal, organization and prioritization, problem-solving, and written and oral communication skills.
• Ability to meet deadlines and accuracy standards, adapt to frequent change, collaborate effectively, communicate and solve problems under stress, and apply feedback to improve performance.
• Ability to adhere to a pre-established schedule and attendance standards, work variable and shift schedules, work long hours and on-call schedules, and report during severe inclement weather.
• Ability to drive or travel within the service territory frequently and travel overnight occasionally.
• Ability to use a computer regularly throughout the work shift and lift, push, pull, and carry up to 10 pounds.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Track and coordinate applications through review, approval, inspection, and issuance of permission to operate; maintain the application database.
• Respond to specialized customer-program inquiries and applications, determine application completeness and project tier, assess whether additional study is needed, and coordinate required documentation.
• Track customer issues, help resolve them, and maintain a database of issues and resolutions.
• Coordinate with engineering departments, including protection, metering, and billing, to facilitate customer interconnection.
• Determine billing amounts, process invoices, verify payments, and resolve disputes and billing discrepancies.
• Work with project managers and subject matter experts to develop project scope, requirements, schedules, and deliverables.
• Develop purchase orders for PGE equipment used for customer grid interconnection.
• Monitor, track, and report project status and milestones to management, senior staff, and others.
• Coordinate project review meetings and other meetings, including site visits for testing and commissioning.
• Develop and maintain manuals; analyze and document procedural changes and improvements; and prepare emergency procedures for customers.
• Communicate operating and performance standards and procedures to customers, strategic partners, internal departments, consultants, and contractors.
• Participate in process-improvement efforts for the Net Metering program.

Benefits

• PGE offers a total rewards package intended to reward employee contributions and support well-being and professional development.
• Performance-based incentive bonus; total compensation is commensurate with experience, skills, qualifications, education, training, and internal equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED