About The Position

The Intensive Support and Stabilization Care Residential Manager directs the day-to-day operation of a group home and helps ensure residents receive appropriate care, support, and opportunities for personal growth. The role oversees staff, resident services, finances, compliance, safety, maintenance, records, and communication with families and external agencies. The manager contributes to treatment planning and coordinates individual, group, and family therapies, while supporting residents in activities that build skills and coping mechanisms. The Residential Manager is expected to complete training and pass testing in H.E.L.P. de-escalation and therapeutic holds, Medication Certification, First Aid/CPR, Blood Borne Pathogens, Client/Employee Health and Safety, and Behavior Intervention Skills. The role also requires adherence to State of Montana licensing standards and participation in annual licensing reviews.

Requirements

  • A BS/BA degree in a Human Services field, or at least four years of direct employment experience plus two years in a supervisory or leadership position.
  • Must have or be willing to obtain a valid Montana Driver’s License.
  • Must have an acceptable driving record.
  • Must pass a criminal background check.

Responsibilities

  • Hire, train, supervise, and schedule staff to ensure adequate coverage and quality care.
  • Ensure residents receive appropriate care and support, including assistance with daily living activities and healthcare needs.
  • Develop and maintain budgets, manage overtime and other finances, and keep the home within established financial parameters.
  • Ensure the group home complies with relevant state and federal regulations and licensing requirements.
  • Oversee the home’s physical environment to ensure it is safe, clean, and well-maintained.
  • Maintain effective communication with residents, staff, families, and external agencies.
  • Maintain accurate records and reports related to residents, staff, finances, and operations.
  • Direct the day-to-day operation of the group home.
  • Ensure treatment interventions are maintained and communicated across shifts.
  • Provide input about resident care and supervision to interested parties.
  • Lead and participate in developing Individual Treatment Plans and coordinate individual, group, and family therapies.
  • Ensure safety procedures and residents’ rights are strictly enforced.
  • Manage the day-to-day finances of residents and the group home.
  • Oversee maintenance of residents’ assigned vehicles and other equipment.
  • Participate as a treatment team member for all residents’ cases in the group home.
  • Adhere to State of Montana licensing standards and participate in yearly licensing reviews.
  • Provide employee supervision, counseling, and direction, including completing performance evaluations.
  • Plan, escort, participate in, and supervise residents during community and group activities, including recreational, leisure, vocational, and educational activities.
  • Work toward achieving key performance indicators on a regular and consistent basis.
  • Attend and participate in mandatory training, in-services, staff meetings, and assigned Corporate Committees.
  • Complete training and pass testing in H.E.L.P. (de-escalation and therapeutic holds), Medication Certification, First Aid/CPR, Blood Borne Pathogens, Client/Employee Health and Safety, and Behavior Intervention Skills.

Benefits

  • Health Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • 401(k)
  • Employee Assistance Program
  • Tuition Advancement
  • Professional Development
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