Case Manager (DHS/HFH)

Life Skills Training and Educational Programs•Los Angeles, CA

91d•$28 - $28•Onsite

About The Position

The Intensive Case Manager (ICM), under the direction of the Project Manager, provides assistance to individuals and families who need support from the organization. The position is based in Los Angeles, California, and is classified as non-exempt, full-time, and 40 hours per week. The ICM must be physically present at assigned properties as scheduled and complete the required contracted hours at each property per month. The role involves assessing participants’ needs, coordinating and tailoring services, supporting participants in improving social and economic functioning, and connecting them with community resources. The ICM also assists applicants with job readiness, maintains case records and databases, prepares reports, and follows up on service plans and participant cases. The listed pay rate is $28.40 per hour. LifeSTEPS is a nonprofit charitable organization focused on supportive housing and services. Its stated mission is to empower individuals and families through skills training, educational programs, and supportive services that help them maintain stable housing and build resilient communities.

Requirements

Bachelor’s degree in social work, psychology, or a related field; an equivalent combination of education and experience may substitute for the degree.
Two years of experience in a similar environment providing social services, specifically working with homeless and formerly homeless populations.
Valid California driver’s license.
Reliable, insured transportation.

Nice To Haves

Bilingual in English and Spanish preferred.

Responsibilities

Promote and live out LifeSTEPS workplace values of integrity, innovation, empowerment, respect, and personal growth in tandem with the Oz Principle.
Assess participants’ needs related to personal and family adjustments, finances, employment, food, clothing, housing, and physical and mental impairments to determine the nature and degree of assistance needed.
Promote, coordinate, and tailor services to meet participants’ identified needs.
Be physically present at each assigned property as scheduled and spend the required contracted hours at each property per month.
Assist participants individually, with family, or in small groups in planning to meet their needs, and help them mobilize personal capacities and environmental resources to improve social and economic functioning.
Advocate for and refer participants to community resources, human services, and other organizations as needed.
Identify the need for auxiliary services and assist in developing them to help applicants become job ready.
Instruct applicants in resume writing, job search, and interviewing techniques.
Compile records and prepare reports.
Complete administrative assignments, including timely data entry in multiple databases.
Review service plans and conduct follow-ups to assess the quantity and quality of services provided and the status of participant cases.
Access and record participant and community resource information.
Secure supplementary information, such as employment, medical, or school records, as needed.
Study and assess the strengths and weaknesses of existing resources.

Benefits

Paid holidays
Paid sick leave
Employee Assistance Program
LifeSTEPS Perks Program
Medical insurance for benefit-eligible employees working 30 hours per week or more
Dental insurance for benefit-eligible employees working 30 hours per week or more
Vision insurance for benefit-eligible employees working 30 hours per week or more
Life insurance for benefit-eligible employees working 30 hours per week or more
401(k) plan for benefit-eligible employees working 30 hours per week or more
Identity Theft Program for benefit-eligible employees working 30 hours per week or more
Pet insurance for benefit-eligible employees working 30 hours per week or more
Paid Time Off for benefit-eligible employees working 30 hours per week or more