Intelligent Services Account Engineer
About The Position
The Intelligent Services Account Engineer analyzes HVAC and facility data to identify opportunities to improve energy efficiency, optimize facility operations, and reduce operating costs. The role develops and recommends comprehensive solutions aligned with customer key performance indicators and sustainability objectives. It applies HVAC, controls, and energy expertise to assess system performance and deficiencies, evaluates utility costs, and collaborates with project development and sales teams to develop feasible customer solutions and proposals. The position works onsite Monday through Thursday; on Fridays, employees may choose their work location based on work requirements.
Requirements
- Comprehensive understanding of utility bills, rate structures, and utility analysis.
- Strong knowledge of HVAC fundamentals, building controls, and their impact on energy consumption.
- Ability to interpret facility drawings and sequences of operation.
- Strong analytical, data interpretation, and Microsoft Excel skills.
- Strong technical aptitude, including the ability to identify system deficiencies and explain technical concepts to customers.
- Experience identifying and quantifying energy conservation measures (ECMs).
- Ability to work cross-functionally with project development and sales teams.
- Demonstrated commitment to excellent customer service and effective communication.
Nice To Haves
- Strong customer-facing communication and presentation skills.
Responsibilities
- Analyze HVAC system and facility data to identify operational improvement opportunities and cost-saving measures.
- Develop and recommend solutions to improve energy efficiency, enhance facility performance, and reduce associated costs.
- Evaluate utility bills and rate structures to perform utility and energy cost analyses.
- Apply HVAC, controls, and energy expertise to assess system performance and identify deficiencies.
- Interpret facility drawings, system documentation, and sequences of operation to support solution development.
- Identify, calculate, and quantify energy conservation measures (ECMs).
- Collaborate with project development teams to define and specify solution requirements.
- Partner with sales teams to develop customer proposals balancing technical performance and economic feasibility.
- Communicate technical findings, recommendations, and value propositions clearly and effectively to customers.
- Provide a high level of customer service through strong communication, responsiveness, and persistence.
Benefits
- Health insurance for the employee and family, available from day one.
- Holistic wellness programs with incentives.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, and sick leave.
- Additional options to support volunteer and parental leave.
- 401(k) match.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
