Intelligent Services Account Engineer
About The Position
The Intelligent Services Account Engineer analyzes HVAC and facility data to identify opportunities for improved energy efficiency, optimized facility operations, and reduced operating costs. The role develops and recommends comprehensive solutions that support customer key performance indicators and sustainability objectives. The position works onsite with colleagues Monday through Thursday; on Fridays, employees may choose their work location based on work requirements. The engineer evaluates utility bills and rate structures, applies HVAC, controls, and energy expertise to assess system performance, interprets facility documentation, and quantifies energy conservation measures. The role collaborates with project development and sales teams to develop technically sound and economically feasible customer proposals, and communicates findings and recommendations while providing responsive customer service.
Requirements
- Comprehensive understanding of utility bills, rate structures, and utility analysis.
- Strong knowledge of HVAC fundamentals and building controls, including their impact on energy consumption.
- Ability to interpret facility drawings and sequences of operation.
- Strong analytical, data interpretation, and Microsoft Excel skills.
- Strong technical aptitude, including the ability to identify system deficiencies and explain technical concepts to customers.
- Experience identifying and quantifying energy conservation measures (ECMs).
- Ability to work cross-functionally with project development and sales teams.
- Demonstrated commitment to excellent customer service and effective communication.
Nice To Haves
- Strong customer-facing communication and presentation skills.
Responsibilities
- Analyze HVAC system and facility data to identify operational improvement opportunities and cost-saving measures.
- Develop and recommend solutions to improve energy efficiency, enhance facility performance, and reduce costs.
- Evaluate utility bills and rate structures to perform utility and energy cost analyses.
- Apply HVAC, controls, and energy expertise to assess system performance and identify deficiencies.
- Interpret facility drawings, system documentation, and sequences of operation to support solution development.
- Identify, calculate, and quantify energy conservation measures (ECMs).
- Collaborate with project development teams to define and specify solution requirements.
- Partner with sales teams to develop customer proposals that balance technical performance and economic feasibility.
- Communicate technical findings, recommendations, and value propositions clearly and effectively to customers.
- Provide strong customer service through communication, responsiveness, and persistence.
Benefits
- Health insurance for employees and family, effective on day one.
- Holistic wellness programs with incentives.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, and sick leave.
- Additional options supporting volunteer and parental leave.
- 401(k) match.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
