INTEGRATIONS TECHNICAL SPECIALIST

Toolbox OTT • ,

3d

About The Position

Toolbox is hiring an Integrations Technical Specialist to serve as a primary client contact and support the functional and technical setup of integrations between customers’ systems and Toolbox products. The role involves consulting with customers, coordinating integration projects and timelines, maintaining integration documentation, and coding, debugging, and testing service integrations alongside internal teams, partners, and clients.

As a member of the Development team, the specialist will contribute to projects critical to Toolbox’s success and may switch products as the company’s portfolio evolves. The team builds robust, high-availability systems designed to handle high loads and concurrency, and works across areas including high-concurrency system design, non-structured data organization, distributed computing, API design, and mobile development.

Requirements

• Excellent written and verbal communication skills, online and in person, in Spanish, English, and Portuguese; this is a must.
• Ability and willingness to learn quickly through formal training and independent research.
• Proactive, independent approach, with high energy and a positive attitude.
• Creative and collaborative thinking, with the ability to learn, assess problems, and quickly identify proactive solutions.
• Ability to get things done and familiarity with at least one programming language.
• Basic database knowledge in SQL and/or NoSQL.
• Knowledge of single sign-on and federated-identity standards, including SAML and OAuth.
• Knowledge of REST API and SOAP service technologies.
• Knowledge of third-party service integrations.
• Project management skills to manage ongoing implementation timelines and milestones for multiple clients.

Nice To Haves

• Familiarity with Node.js, MongoDB, Kubernetes, Docker, React Js, and other cutting-edge technologies.
• Experience or interest in high-concurrency system design, non-structured data organization, distributed computing, API design, and mobile areas.

Responsibilities

• Act as the primary point of contact for clients, report status, and collaborate with clients on requirements, incidents, and other situations.
• Provide functional and technical consultation to customers during setup of new integrations with their systems.
• Oversee integration projects and ensure best practices are followed to meet agreed timelines.
• Manage integration documents and resources for clients and internal staff.
• Code, debug, and test service integrations with Toolbox internal teams, partners, and clients.
• Develop and manage implementation timelines and milestones for multiple clients.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed