Specialist, Technology Integrations

Mosaic Health•Jacksonville, FL

1d•Onsite

About The Position

MPG is seeking a hands-on Technology Integrations Specialist with strong network, telecom, and infrastructure experience. The role supports site deployments, carrier circuit turn-ups, migrations, troubleshooting, and technical integrations across multiple markets. The specialist works directly with engineers, carriers, vendors, and field teams to support connectivity and infrastructure implementations, and should be comfortable working independently while coordinating with senior engineering resources. The home office is in Jacksonville, Florida, and candidates based there are strongly preferred. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with overtime available as needed. Travel across multiple states is required, averaging two to three trips per month.

Requirements

At least 3 years of hands-on experience in network, telecom, infrastructure, or field engineering.
Strong understanding of TCP/IP, IPv4, VLANs, switching, DNS, DHCP, and routing fundamentals.
Experience troubleshooting LAN/WAN and internet connectivity.
Experience with carrier circuit installations, turn-ups, or troubleshooting.
Working knowledge of switches, firewalls, wireless, and enterprise networking.
Experience with RingCentral or Five9 telephony.
Strong troubleshooting, documentation, and vendor coordination skills.
Ability to work independently and communicate effectively with engineers, carriers, and technical teams.
Working knowledge of Microsoft Entra, Azure, and Microsoft 365.
Ability to travel across multiple states, approximately two to three trips per month.

Nice To Haves

Networking or collaboration experience.
Experience with Five9, RingCentral, or similar platforms.
Experience with Fortinet, SonicWall, Meraki, or comparable technologies.
Experience with network monitoring tools such as PRTG or SolarWinds.
Multi-site or healthcare environment experience.
Experience supporting site openings, migrations, acquisitions, or relocations.
Candidates based in Jacksonville, Florida are strongly preferred.

Responsibilities

Support network, telecom, and infrastructure implementations across multiple sites.
Coordinate and troubleshoot carrier circuits, ISP connectivity, and LAN/WAN issues.
Validate IP addressing, VLANs, routing, DNS, DHCP, and firewall connectivity.
Support switches, wireless, VoIP, SIP, and related technologies.
Troubleshoot issues across network, telecom, carrier, and endpoint layers.
Provide hands-on support for Windows endpoints and Microsoft cloud services.
Assist with Microsoft 365, Azure/Entra-joined devices, authentication, printing, and connectivity.
Support site openings, migrations, acquisitions, and relocations.
Work directly with vendors, carriers, engineers, and field resources.
Maintain technical documentation, diagrams, tickets, and implementation records.
Serve as a technical escalation point and assist with root-cause analysis.
Perform endpoint configuration and user access tasks within Microsoft 365 and Azure.