Integrated Behavioral Services Coordinator
About The Position
Under the direction of the COO, the Behavioral Health Program Coordinator assists with integrated behavioral health and substance use disorder programming at all United Community Health Center clinical locations. The coordinator serves as a liaison for patients and UCHC providers, helping them navigate behavioral health and substance use disorder treatment options and service availability in UCHC communities. The position aims to increase access to care and support more timely receipt of services. The coordinator also helps facilitate timely payment for services provided by UCHC clinicians and develops a thorough understanding of payer plans and coverage to improve access to services. The work involves building strong relationships with payer plans, UCHC and community providers, and UCHC patients, and collaborating with UCHC departments to support program success.
Requirements
- Proven experience as a program coordinator or in a relevant position.
- Knowledge of program management and development procedures.
- Technology proficiency, including proficiency in MS Office.
- Ability to work with diverse populations and multidisciplinary teams.
- Excellent time-management and organizational skills.
- Outstanding verbal and written communication skills.
- Detail-oriented and efficient.
Nice To Haves
- BS/BA in business administration or a relevant field preferred.
Responsibilities
- Assist the COO with research, planning, and coordination of integrating behavioral health and substance use disorder programming into UCHC primary care practices.
- Ensure implementation of policies and practices developed for the program.
- Develop a thorough understanding of insurance plans and coverage details for behavioral health services.
- Identify community organizations that provide services and help establish improved coordination of services for UCHC patients.
- Assist with implementation and coordination of telehealth psychiatric services.
- Assist with telehealth technology activation and coordination of telehealth schedules for patient visits at UCHC clinic locations.
- Assist with other program development and implementation needs related to behavioral health and substance use disorders.
- Assist with communications, including media relations and social media.
- Help build positive relationships within the team and with external parties.
- Schedule and organize meetings and events, and maintain agendas.
- Ensure technology is used correctly for operations, including video conferencing and presentations.
- Prepare paperwork and order materials as needed.
- Maintain updated records and create reports or proposals.
- Support program growth and development.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
